UAA Resident Services Assistant

Are you looking for an opportunity to connect with others? Help connect students to services? UAA Residence Life is looking to hire Resident Services Assistants (RSA). If you are interested we invite you to apply!

RSAs often serve as the first point of contact for residential students, community members and all conference guests. RSAs engage students, build community, help solve problems and provide accurate information regarding the services available to members and visitors of the residential community and their guests through Residence Life and Campus Services. RSAs may also be asked to lead residential campus tours, as needed. In addition, RSAs provide exceptional customer service and have advanced professional communication skills.  

Can you speak up comfortably, and from a place of care? RSAs also educate residents on Regents’ Policy and University Regulation, the Student Code of Conduct, the Community Living Standards and the Alcohol and Drug policies, and they need to be able to confront and report violations of these policies by submitting information reports and notifying professional staff members according to departmental standards. RSAs even serve as Campus Security Authorities in compliance with federal law, specifically the Clery Act, and serve as Responsible Employees as designated in Regents’ Policy and University Regulation and in compliance with federal law, specifically Title IX.

RSAs may come into contact with minors on our residential campus. All residential staff members will be set up as Authorized Adults working with minors–successful candidates will need complete Protection of Minors training, Campus Security Authority training, sign a code of conduct, complete a background check and reference check related to working with minors, in addition to other certifications.

Minimum Qualifications:

Candidates must:
A. Be admitted and enrolled in the University of Alaska system in a degree-program with a minimum of six (6) credit hours for undergraduate students during regular semesters of employment; or
B. For employment between semesters, be admitted in a degree-seeking program, and demonstrate plans to enroll for six (6) or more credit hours for undergraduate students in the next regular semester; and
C. Have at least a 2.25 cumulative grade point average (GPA); satisfactory semester or summer session grade point average (2.25 or above) or approval from the MAU Senior Student Services Officer or their designee, and maintain successful academic progress.
D. Students enrolled in non-traditional programs of study will be considered eligible for student employment with the approval of the Senior Student Services Officer.
F. An applicant must provide evidence of enrollment as outlined above to substantiate employment eligibility.
Be in good disciplinary standing at the time of appointment and must remain in good disciplinary standing throughout the duration of employment. Should the Department of Residence Life student employee be placed on disciplinary probation, the individual will no longer be eligible for employment within the department.
G. Position reappointment from fall to spring semesters is contingent upon the following: academic eligibility, successful progress toward degree completion, submission of a satisfactory ePortfolio, performance evaluation and conduct standing.

NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 undergraduate credit hours or 6 graduate credit hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the University.

Position Requirements

• Physical demands include speaking, carrying, keyboarding, reaching, sitting and writing.

• Environmental and hazardous conditions: Candidates may expect to experience a normal office environment. 

• Candidates must be able lift up to 25 lbs in support of mail processing and package retrieval.

Position Details:

This position is open to undergraduate students only.

This is a Student Assistant 2 position, non-exempt, $13.03/hour, located on the UA campus in Anchorage, Alaska.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer. 

To apply: Please attach a resume, cover letter and contact information for at least one reference who can speak to your ability to work with minors and/or college-age students. Your reference can be someone you know personally or professionally.

☎️If you have any questions regarding this position, please contact Kerry Davis, at kadavis@alaska.edu.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.