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Information Technology Services

Join the UAA Information Technology Services team! 

Here’s your chance to work with an industry leading IT team for the University of Alaska Anchorage. As you embark on this journey, you’ll have the amazing opportunity to work with some of the most amazing and influential students, staff and faculty as you keep their technology up and running. 

IT Services is managed by the Chief Information Officer and is organized in two major divisions and the Business Office team which serves under the CIO. Each division is led by a Director and is composed of several teams led by a team Supervisor

IT Customer Service Vision

“Committed to being the trusted source for providing exceptional technical advice, services and support to the University’s diverse community”

Most Recent IT Opportunities


 

IT Services Student Assistant

Juneau, Alaska, United States UAS VC Administrative Services
Come join the IT Services team! Gain valuable on-campus experience providing technical support to our diverse community. No previous experience is required, and we'll work around your class schedule. This is a great opportunity to develop sought-after skills in a supportive environment. Apply today!

Nanook Technology Services Student Assistant

Fairbanks, Alaska, United States UAF Vice Chancellor for Admin. Services
Nanook Technology Services (NTS) is seeking new students to join either the Technology Support Services (TSS) team, or the Collaboration and Learning Spaces (CLS) team. Students interested in learning more about technology, in a fun and educational environment, should consider applying for this position. We are looking for individuals with excellent customer service and communication skills. Please apply if you are interested in a fast-paced environment in IT! Student Assistant positions are fully onsite and start at $16 per hour, and may be expected to work during non-standard business hours.

Nanook Technology Services Service Desk Student Assistant

Fairbanks, Alaska, United States UAF Vice Chancellor for Admin. Services
Are you a tech-savvy University of Alaska Fairbanks (UAF) student with a passion for helping others? Nanook Technology Services (NTS) is looking for Service Desk Student Assistants to join our team! This is an excellent opportunity to gain hands-on IT experience in a dynamic, in-person environment, serving your fellow students, faculty, and staff. As a Service Desk Student Assistant, you will be the first point of contact for technology support, providing essential desktop support and front-line troubleshooting for the UAF community. You’ll play a crucial role in helping users navigate and utilize the UA technology infrastructure, from the comprehensive suite of Google applications to Windows and macOS environments, web browsers, and mobile devices. This role is perfect for someone eager to learn and grow their IT skills in a supportive, educational setting. You’ll collaborate with full-time staff, utilize enterprise-level tools, and develop a holistic understanding of the UA System's IT infrastructure, all while ensuring our customers feel heard and supported. Above all, prospective applicants should be eager to work collaboratively with our team in an open and honest manner. At the NTS Service Desk, we provide the best support by working as a team that is greater than the sum of its parts!

FY27 Temporary Employee - Geophysical Institute (GI)

Fairbanks, Alaska, United States UAF Vice Chancellor for Research
If you are looking for an employment opportunity to support the research community at UAF, please consider applying to the Geophysical Institute's Temporary Employee pool. Multiple departments within the Geophysical Institute may be hiring from this pool during the year, and duties assigned will vary depending on the specific department’s needs. Applicants will be reviewed on an as-needed basis by various departments during the year. By submitting your application to this job posting you should understand that there is no guarantee your application will be reviewed or selected by a department.

IT Student Assistant

Anchorage, Alaska, United States UAA VC Administrative Services
Information Technology Services (ITS) has put together a program to give Student workers an opportunity to experience real-life IT Service Center scenarios. This program will give students the knowledge and experience of working in an IT Call Center. Upon completion, students will be able to market themselves in this IT area, as they will learn both technical and customer services skills and have many different experiences to share with a future employer. If you are looking for a part-time job that will provide you with exciting new challenges, opportunities for professional growth and development, and provide a great start to a career in Information Technology, then this program is for you! This program will give students the knowledge and experience of working in an IT Call Center or Computer Lab. *This is a part-time position up to 20 hours per week while school is in session. Additional hours may be available during the summer and winter breaks. Starting hourly rate is $15.26/hour.

IT Manager

Dillingham, Alaska, United States, 99576 UAF VC Rural, Community & Native Educ
Ready to take your IT career off the beaten path? We’re looking for a versatile IT leader to oversee remote IT training and hands-on support for the Bristol Bay Campus. If you’re a problem-solver who thrives on variety and wants to empower rural Alaskan communities through technology and apply today to be our "IT boots on the ground" expert.

Term Assistant Professor, Process Technology

Fairbanks, Alaska, United States UAF VC Rural, Community & Native Educ
UAF Community and Technical College is seeking a knowledgeable and motivated Term Assistant Professor to join our Process Technology (PRT) program. This full-time, 9-month faculty position offers a competitive salary, full UA benefits, and the opportunity to teach the next generation of Alaska’s industrial workforce. The role is bi-partite, focused on high-quality teaching and meaningful service to the program and community. If you’re ready to bring your industry experience into the classroom and help shape future Process Technicians, we encourage you to apply!