UAS Student Housing - Summer 2025 Guest Services Assistant

UAS Student Housing is hiring Guest Service Assistants (GSAs) for the Summer 2025 academic semester to provide support for UAS Summer Residents and Conference Housing Guests. GSAs will work in conjunction with Cleaning Crew members and Residence Life Professional Staff to complete tasks and basic office administration duties, and provide customer service.

The GSA position is a live-in paraprofessional staff member that serves as a positive leader and peer role model within the Housing and greater campus community. This position is expected to be placed within the main housing complex. Being a GSA is a great way to improve your marketable skills for future employment, such as those pertaining to public speaking, customer service, conflict mediation, critical thinking and problem-solving, time management, and administrative ability. This position’s benefits include summer housing provided at no cost and 40 hours per week for administrative tasks.

We are seeking dedicated and organized individuals for a customer service and administrative role. The successful candidates will have the ability to work 40 hours per week, including an on-duty rotation a minimum of 1 night per week starting at 5:00pm and ending at 8:00am, as well as all-day weekend hours on a rotating basis, compensated by the Housing Credit. Key responsibilities include leadership, conflict mediation, problem-solving, and decision-making. Strong communication skills, both written and verbal, are essential. Candidates must be able to work independently and collaboratively, attend occasional staff meetings, and demonstrate a commitment to the mission and values of UAS Student Affairs and Residence Life. Additional requirements include proficiency in Microsoft and Google suite applications, physical ability to walk campus rounds (consisting of flat grounds, sloped grounds, and flights of stairs for approximately 30 minutes), and occasional lifting (up to 15 lbs.). A positive attitude, approachability, and strong organizational skills are a must. 

Minimum Qualifications:

Applicants must have a cumulative and semester grade point average of 2.0 or above at the time of application and start date.

If a successful candidate enters the position with a cumulative or semester grade point average below 2.0, the GSA will be placed on Residence Life Academic Probation. The GSA will have one semester to raise their cumulative and semester grade point average to 2.0 or above in order to remain employed in the GSA role.

Commitment to a full Summer Semester is required (or the remainder of such at the time of hire). At the time of hire, applicants must have applied for housing through the Department of Residence Life. 

Preference is given to applicants with a minimum of two semesters of community living experience prior to their term of employment.
Preference will also be given to applicants who have the ability to travel between Main Housing Complex and John Pugh Hall within a 5-10 minute response time. Preference given to candidates who have an unrestricted drivers license and meet UA safe driver criteria. 

Applicants must complete all UAS employee Required Training (including Safety training, Title IX, Protection of minors, Campus Security Authority, and FERPA) within two weeks of their hire date.

Graduate Teaching Assistants are not eligible for GSA positions due to time commitments.

Position Details:

This position is located on the UAS campus in Juneau. This is a full-time, non-exempt Student Assistant 2 position, starting wage $14.38/hr with a $3,050 housing credit. 

Applications will be reviewed on March 11th, 2025 and on a rolling basis until successful candidates are identified.

☎️If you have any questions regarding this position, please contact Shauna Sage, Campus Life Budget Manager, at slbail@alaska.edu.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.