Student Success Center, Front Desk Student Assistant

The Front Desk Student Assistant serves as a key member of the Student Success Center (SSC), helping create a welcoming and supportive environment for students seeking academic and career support services. As the first point of contact for many visitors, this position provides customer service, administrative support, and resource navigation while assisting with the day-to-day operations of the SSC. Student Assistants help connect students with advising, tutoring, coaching, testing, and career services, while also supporting outreach efforts, events, and student success initiatives across campus.

Successful Front Desk Student Assistants are friendly, dependable, and passionate about helping fellow students succeed. They excel at customer service, communication, and organization while maintaining a professional and welcoming presence in a fast-paced environment. Thriving in this role requires strong attention to detail, the ability to manage multiple tasks, and a willingness to collaborate with staff and campus partners. Students who are proactive, adaptable, and enthusiastic about promoting campus resources and student engagement will find this role both rewarding and impactful.

Minimum Qualifications:

Applicants must be currently enrolled as a UAF student taking a minimum of 6 credits per semester with a minimum GPA of 2.0 or a newly enrolled student.
-Demonstrate the highest level of integrity and confidentiality and professionalism.
-Possesses strong interpersonal and customer service skills, with a friendly and approachable demeanor.
-Able to work collaboratively within a team and communicate effectively with individuals from various cultural and ethnic backgrounds.
-Possess the ability to be proactive and work independently.
-Proficient in Apple, Microsoft Office, and Google applications, with the ability to learn new software quickly, including Canvas, Nanook Navigator and Banner.

Position Details:

This is a part-time, student position. Compensation is based on experience and the specific duties assigned.

THIS RECRUITMENT IS OPEN TO UNDERGRADUATE STUDENTS ONLY.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer. 

☎️If you have any questions regarding this position, please contact Brittany Tappa, Signers’ Business Office HR Coordinator, at bjtappa@alaska.edu or 907-474-6353.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.