Student Assistant for IT helpdesk Technician

Are you a student looking for a work-study opportunity while earning scholarship money to pay for school during the academic year, please apply here!

The student assistant role requires proficiency in Microsoft Windows, Google Suite, and internet-based research. Attention to detail and the ability to work independently are essential, alongside adherence to confidentiality protocols.

Familiarity with general office procedures, including accurate typing and filing, is helpful. Operating office equipment such as fax machines, copiers, and computers is expected. Strong communication skills are necessary for customer interactions.

Overall, the student assistant ensures smooth operations by combining technical skills with attention to detail and effective communication, supporting organizational goals effectively.

To thrive in this student assistant role, one must excel in maintaining confidentiality and security, possess strong general office and clerical skills (including typing and filing), be proficient with office equipment, and possess communication skills to effectively communicate with the Kuskokwim Campus community. Attention to detail, adaptability, and a proactive approach are also key to succeeding in this position.

Minimum Qualifications:

Must be enrolled with a minimum of 6 credit hours and have at least a 2.0 cumulative GPA. Duties require considerable knowledge and skills. This recruitment is open to undergraduate students only.

Position Details:

This position is located on the University of Alaska Kuskokwim campus in Bethel, AK. This is a part-time (up to 16hrs per week) starting at $19.36/hour, non-exempt student position. New hire will be placed on the UA Student Salary Schedule, Grade: Student Assistant 2, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed.

Special instructions: Please attach a resume, cover letter, and three references with your online application.

☎️If you have any questions regarding this position, please contact Bryan Hoppough, CIS HR Coordinator, at behoppough@alaska.edu or 907-474-6569.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.