Network Services and Telecommunications Student Assistant

As our Network Services and Telecommunications Student Assistant, you will play a vital part in ensuring our network operations run smoothly. Your responsibilities will include inspecting new equipment for damage and functionality, running diagnostic tests, and maintaining accurate inventory logs. You will assist with installing and troubleshooting network equipment, helping to resolve communication issues efficiently. Additionally, you will fabricate and test new cabling as needed and support Network Operations Services by managing pick-ups and deliveries using UA vehicles. 

To thrive in this role, you should be a customer-oriented and adaptable individual with strong technical skills, problem-solving abilities, and attention to detail. You should be comfortable working with hardware, cables, and diagnostic tools, as well as troubleshooting network and computer-related issues. A strong candidate will have knowledge of basic electronic logic, Windows and Mac operating systems, and microcomputer functionality. The ability to follow detailed technical instructions, use specialized tools, fabricate and terminate cabling (Cat-5e, Cat-6), and repair mechanical devices is essential. Additionally, effective communication and a friendly demeanor are key to assisting colleagues and customers, even in occasionally stressful situations. Physical ability to lift and move items up to 50 pounds is also required. An eagerness to learn and adapt to new technologies will ensure success in this role.

We welcome applicants who are eager to contribute their skills to a collaborative and innovative environment. If you thrive in a hands-on role and enjoy problem-solving, we encourage you to apply!

Minimum Qualifications:

Applicants must be a University of Alaska student, enrolled in a minimum of 6 credits during the academic year, with a cumulative grade point average (GPA) of 2.0 or higher.

Preferred experience: Customer service, technical aptitude
Prior experience is not required (OIT is willing to invest in training and career development)

A valid driver’s license and a clean driving record in compliance with UA Safe Driving Criteria as outlined in the Transportation Safety Guide.

Position Details:

This position is based on the Troth Yeddha' Campus in Fairbanks, Alaska. It is a Student Assistant 2 role, offering part-time employment of up to 20 hours per week while classes are in session, up to 40 hours per week during the summer. The starting pay is $16.00 per hour, with the hourly rate negotiable based on the applicant’s education and experience.

This recruitment is open to undergraduate students only.

This is a pooled position, which means that the position remains open over the entire academic year.

☎️If you have any questions regarding this position, please contact Terra Preslan, UA System Office HR Coordinator, at ua-so-hr@alaska.edu or 907-450-8261.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.