Enrollment Specialist

"Opportunities Start Here" is more than a slogan at the University of Alaska Anchorage (UAA) Matanuska-Susitna College (Mat-Su College); it is our mission. We are committed to helping students turn their educational goals into achievable realities. As an extended campus of UAA, Mat-Su College is seeking an enthusiastic individual to join our Student Services team as an Enrollment Specialist.

The Enrollment Specialist serves as a key member of the Student Services team, providing exceptional support to prospective and current students throughout their educational journey. As one of the first points of contact for students, families, and community members, this position delivers front-line customer service, assists with admissions and enrollment processes, maintains student records, and connects students with campus resources and services. The role also provides administrative support to Student Services leadership while ensuring the accurate, professional, and confidential handling of student information.

This position plays an integral role in supporting Student Services operations, student engagement initiatives, and campus-wide events, including recruitment activities, campus tours, new student orientation, commencement, and other special programs. The Enrollment Specialist coordinates communications, assists with event planning and logistics, manages office procedures and records, and supports purchasing and fiscal processes. Serving as a key resource for prospective and current students, the Enrollment Specialist provides accurate information and guidance regarding admissions, enrollment, academic programs, financial aid, advising, and a variety of student support services. Through these efforts, the position contributes to a welcoming, student-centered environment and supports student success from initial inquiry through completion.

To thrive in this role, the successful candidate enjoys helping others and creating a welcoming experience for students, families, and community members. They are comfortable working with diverse populations and can communicate effectively and professionally in person, by phone, email, and other communication platforms. They possess strong customer service, communication, organizational, and problem-solving skills, along with the ability to learn new technologies, processes, and university systems.  

This role is ideal for someone who enjoys variety in their work, thrives in a fast-paced environment, and can successfully manage multiple priorities while maintaining professionalism, accuracy, and attention to detail. The ability to work both independently and collaboratively, maintain confidentiality, and exercise sound judgment is essential.

This position is an excellent opportunity for someone beginning their professional career to develop valuable skills in customer service, communication, event coordination, technology systems, records management, and higher education administration while making a meaningful impact on student success and the Mat-Su community.

Minimum Qualifications:

One year college coursework in a related field and one year relevant experience, or an equivalent combination of training and experience.

Position Details:

This position is located on the Matanuska-Susitna College in Palmer, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 76, based on education and experience.

We review applications on a rolling basis. The posting may be closed once a sufficient pool of qualified candidates is established. We encourage early submission to ensure that your application is reviewed.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact HR Coordinator Micah Horning at mjhorning2@alaska.edu or 907-746-9334.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.