Student Success Systems Assistant

If you are looking for employment during the summer and academic year with the opportunity to work in a professional environment, please apply here!

Looking for a student job that gives you real-world experience in technology, communications, training, project coordination, and customer support?

Join our team supporting student success systems across UAF. This position supports university-wide Customer Relationship Management (CRM) initiatives and student success technologies, including platforms used to improve communication, engagement, and support services for students.

This is a collaborative and fast-paced role with opportunities to gain hands-on experience in technology systems, communications strategy, training and support, website updates, data management, project coordination, and operational processes. Work will include both independent assignments and team-based projects.

Successful candidates are curious, organized, adaptable, and willing to learn new systems and processes. This position offers meaningful experience supporting employees and students while building transferable skills in technology, communications, administration, project management, and higher education operations.

This position will start at $17/hour.

Required:

• Must be a degree-seeking student at UAF.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally and effectively in written and verbal formats.
• Demonstrate reliability and ability to manage competing priorities.
• Ability to maintain confidentiality and appropriately handle protected information.
• Experience with office productivity software and collaborative work tools.
• Willingness to learn technology systems, processes, and new software.

Preferred:

• Experience creating resources, training materials, presentations, or communication content.
• Experience with website editing, content management, or digital communications.
• Experience with project coordination or task management tools (e.g., Asana or similar).
• Interest in technology systems, CRM platforms, data management, reporting, or process improvement.
• Experience using design or content creation tools (e.g., Canva or similar).
• Ability to identify solutions, ask thoughtful questions, and adapt to changing priorities.
• Ability to work independently while collaborating effectively within a team environment.

What You’ll Gain:

• Professional experience supporting university-wide initiatives
• Exposure to technology systems, communications, training, and operations
• Customer support and administrative experience
• Opportunities to build project management and organizational skills
• Creative opportunities through training, communications, and resource development
• Experience working with a collaborative and supportive team environment

Minimum Qualifications:

1) Be enrolled in at least 6 UA credits.
2) have at least a 2.0 GPA.

Position Details:

This recruitment is open to undergraduate students only.

Application review will begin on September 14, 2026. To ensure consideration, please submit your application by 11:55 PM Alaska Standard Time on September 13, 2026. Applications will be accepted until the position is filled. 

Please attach a cover letter, resume, names, and contact information (email and phone number) for three (3) professional references.

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

☎️If you have any questions regarding this position, please contact Bridget Thimsen, Signers' Business Office, Sr. HR Coordinator at bmthimsen@alaska.edu

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.