Student Services Assistant

“Opportunities start here” is more than a slogan at Mat-Su College--it is our mission. Our aim is to transform student aspirations into realities. Matanuska-Susitna College seeks applicants who possess a desire to help students succeed in reaching their goals.

Student Services is a great first stop for prospective students. Student Services offers students help with registration, admissions, financial aid, academic advising, and more! The Student Services Assistant will be essential in providing the department support with these services.
Student workers may be asked to work days & evenings to include weekends depending on the needs of the department. Schedule will be discussed at time of interview.

To thrive in this position, you must have the ability to be proactive and work independently. You will serve as a positive role model and an active team player in establishing an atmosphere conducive to academic success and fostering a sense of belonging for our students, faculty, staff and community members. You must be knowledgeable in Microsoft Office suite (Word, Excel, PowerPoint, etc.) or Google Workspace (Docs, Sheets, Slides, etc.). Showcase effective written and verbal communication skills. Emphasize strong interpersonal skills with the ability to interact positively with students, faculty, staff and community members. Express a willingness to learn and adapt to new challenges. You should have the ability to pay close attention to detail, work in an organized manner, follow instructions, and work without close supervision. Additionally, you must act professionally and maintain confidentiality and security over information. You will have the opportunity to develop and learn new skills while working with diverse groups.

Minimum Qualifications:

• Computer skills and data entry experience.
• Must be enrolled with a minimum of 6 credit hours and maintain a minimum of 2.0 cumulative GPA.
• Applicants must be at a minimum 18 years of age to be considered due to FERPA regulations and the handling of confidential documents required of the position.

Position Details:

This is a student employee position, with a starting pay rate of $14.96 hourly. Hours are limited to 20 per week maximum during instructional periods of the academic year. During summer term, full-time hours may be available depending on needs and budget of the department.

Please attach a resume, cover letter, and the name and contact information (email address and phone number) for at least one professional reference with your application.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact HR Coordinator, Shira Crowell at sacrowell@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage Campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay Campus, Kenai Peninsula College - Kenai River Campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.