Military/Veteran Education Benefits Advisor

Come join our Military & Veteran Services team at UAF which Backpacker Magazine named as the #1 outdoor college in 2019 and Times Higher Education ranked as #10 among the world’s best small universities in 2020. This new position is crucial for our military and veteran-friendly institution, in a state with more veterans per capita than any other. Help students start their next adventure at UAF. We are seeking an exceptional candidate to add to our exceptional team.

To thrive in this role, a candidate must demonstrate the capacity to manage high-volume, high-pressure, and detail-oriented work while maintaining composure and accuracy in a fast-paced, interruption-prone environment. Success requires exceptional organizational skills, the ability to make sound decisions, prioritize tasks, meet tight deadlines, and work independently as well as collaboratively within a highly computerized setting. Strong customer service skills and patience are essential, particularly in working with students and prospective students. The ideal candidate will possess excellent public speaking abilities and be comfortable presenting to both small and large groups, while communicating knowledgeably about UAF’s academic programs, financial aid, student services, residence life, and advising. Demonstrated leadership, writing, editing, and decision-making skills are crucial, along with proficiency in basic accounting and office procedures. Analytical thinking, strong written and interpersonal communication skills, and the ability to problem-solve in complex or emotionally charged situations are vital. Experience working with diverse populations and perspectives, as well as conflict resolution abilities, are highly valued. Preference will be given to candidates familiar with federal DoD Tuition Assistance and VA education benefit regulations and those with experience using systems such as Banner, Army IgnitED, VA-ONCE, AI Portal, and Navy NCMIS. The role also calls for the ability to coordinate and schedule events of various scales, multitask effectively, and lead projects to completion with creativity, confidentiality, and cross-cultural sensitivity. Proficiency in word processing, spreadsheet, and database software is expected, and the ability to travel and represent UAF with a strong student-centered ethic is required.

Minimum Qualifications:

Associate's degree required and two years of relevant work experience, or an equivalent combination of training and experience. Valid driver's license. Experience coordinating programs. Bachelor’s degree preferred.

Position Details:

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

This posting will close to applications on July 20, 2025.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Bridget Thimsen, SBO Sr. HRC at bmthimsen@alaska.edu

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.