IT Services Manager

Kenai Peninsula College is accepting applications for an IT Services Manager.

The IT Services Manager is responsible for overseeing the day-to-day operations of the IT department, leading a team, and coordinating activities and resources across multiple locations. In this role, you will also serve as a strategic advisor to the executive and leadership teams, ensuring that IT operations align with overall KPC and UAA goals. The position requires the ability to conduct research, create operational analyses and reports, and develop statistical models and norms. Additionally, you should possess expertise in programming, database management, and major systems operations, as well as in network design.

A strong knowledge of computer operations, maintenance, and telecommunications networks, including data operations, hardware, and software maintenance, is essential. The ideal candidate will demonstrate a high level of ethics, accountability, and excellent skills in personnel and time management, customer service, communication, and organization. Advanced knowledge of network operation and maintenance is required, including experience with WAN/LAN, high-speed networks, public telecommunications, the internet, and other network technologies. The role also involves expertise in methods for installing and maintaining network systems and infrastructure, along with an understanding of cabling standards and installation processes.

In addition, a working knowledge of active directory, exchange server, campus web servers, and other campus network services is essential. The IT Services Manager will be expected to direct the work of others, coordinating activities and resources within and across various units and campuses.

Minimum Qualifications:

Bachelor’s degree in a relevant field (i.e. Information Technology or other related field) and 5 years progressively responsible experience, or an equivalent combination of training and experience.

Experience with LAN technologies including at least 1 year of experience in Microsoft Server environments and server administration.

CISCO Certified Network Associate (CCNA) training or experience.

2 years of experience, or formal training equivalent, with network security.

Position Details:

This is an in-person position to be located on a KPC Campus. This is a full-time, exempt, regular staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 81, based on education and experience.

Review of applications will begin on January 06, 2025. Applications will then be reviewed on a rolling basis thereafter until a successful candidate is identified.  

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Marci Lea, KPC HR Coordinator, at mlea@alaska.edu or 907-262-0318.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.