Crowd Management

Join the dynamic team at the Alaska Airlines Center (AAC) as an Crowd Management member. Located on the campus of The University of Alaska Anchorage, AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators. AAC is home to the UAA Seawolves Men’s and Women’s Basketball, Volleyball, and Gymnastics programs. In addition, the AAC hosts music superstars in concert, world class comedians, family shows, and corporate and community events that bring the community together. This part-time position is an essential part of creating memorable experiences for event attendees.

As a Crowd Management member at the Alaska Airlines Center (AAC), you will play a pivotal role in maintaining a safe and secure environment for all events hosted at the AAC. Responsibilities include but are not limited to overseeing the smooth ingress and egress of attendees, implementing emergency response protocols, and ensuring strict adherence to venue and university policies. Join our team and contribute to creating a secure and enjoyable atmosphere, ensuring the success of a wide range of events while prioritizing the safety and satisfaction of all guests.

To thrive as a Crowd Management member at the Alaska Airlines Center, individuals should possess strong interpersonal and communication skills to effectively interact with diverse groups of people. Patience, tact, and the ability to remain calm under pressure are crucial, as crowd management often involves handling various situations with professionalism and efficiency. Prior experience in law enforcement, military, event management or security, along with a keen awareness of safety protocols and emergency procedures, as well as the ability to enforce building and university policies would be valuable assets in ensuring a smooth and secure environment for both staff and attendees at the Alaska Airlines Center.

Minimum Qualifications:

Be at least 21 years old (age requirement to comply with state alcohol regulations).
Active TAPS certification, or ability to get certification before first day of work.
Hold a high school diploma or equivalent.

Possess strong physical fitness and the ability to stand or walk for extended periods.
Previous experience in event security, law enforcement, military, or a related field.
Exhibit excellent observational and problem-solving skills to identify and address potential issues.
Ability to remain calm and composed in high-pressure situations and handle confrontational or challenging individuals.
Ability to successfully pass a background check.
Maintain flexibility to work evenings, weekends, and holidays based on event schedule.

Position Details:

This is a part-time, non-exempt temporary staff position located on the UAA campus in Anchorage. New hires will be placed on the UA temporary staff salary schedule, Grade 77.

This is a pooled position, which means that the position remains open over the entire year.

Salary: $20.47/hour

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Brandon Mckinney, Operations Manager, at bemckinney@alaska.edu or 907-786-7819.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage Campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay Campus, Kenai Peninsula College - Kenai River Campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.