Care Team Case Manager

The Care Team Case Manager is a key member of the University of Alaska Anchorage (UAA) Dean of Students Office. This position is a member of the UAA Care Teams and closely collaborates with the Student Health & Counseling Center, Disability Support Services, and Residence Life. This position provides: 1) case management services, 2) updates Care Team records, 3) consults with students, faculty and staff, 4) provides support to the Dean of Students Office, and 5) provides outreach and training.

The Care Team Case Manager is a 40-hour per week, 12-month, term-funded position.

This position works in the Dean of Students office at UAA providing comprehensive case management services for students, including arranging, coordinating, and advocating for students in need. You will follow the UAA Care Team manual, conduct intake reports, and evaluate each case with a trauma-informed care approach. Additionally this position will document case details, submit reports, and participate in the UAA Care Team and Residence Life Care Team.

To thrive in this role, you will need to demonstrate strong organizational, planning, decision-making, and problem-solving skills, alongside strategic thinking and resource management. Effective interpersonal, oral, and written communication skills are essential, as is the ability to handle confidential information with discretion and respond to crises with sound judgment. Your experience with trauma-informed advocacy, culturally relevant training, and working with diverse groups will be crucial in fostering an inclusive and welcoming environment. You will collaborate with students, staff, faculty, administration, parents, and other stakeholders while drawing on your knowledge of working with adolescents and young adults. Proficiency with technology, including presentation software, Microsoft Office, and databases, is required. A flexible schedule, including evenings and weekends, will be necessary to meet the needs of the role.

Minimum Qualifications:

A bachelor's degree from an accredited institution in a relevant discipline such as human services, psychology, sociology, education, or social work and three years relevant experience, or an equivalent combination of training and experience is required.

A master's degree from an accredited institution in college student personnel, higher education administration, counseling, public health, psychology, social work or other related field is strongly preferred.

Position Details:

This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.

Applications will be accepted for review on 01/30/2025, to ensure consideration, please apply by 11:55 PM, Alaska Standard Time on 01/29/2025.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Michael Votava, at mvotava@alaska.edu.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.