Accounts Receivable Specialist

The Office of the Bursar at the University of Alaska Anchorage (UAA) invites applications for the position of Accounts Receivable Specialist. As a key member of our student‑facing team, you will play an essential role in managing current and past‑due student accounts and coordinating third‑party sponsorships. The Office of the Bursar oversees all university receipts and is committed to providing excellent customer service to students and external sponsors alike. If you have a passion for service, a strong eye for detail, and a desire to help students navigate the financial side of their college experience, this could be the perfect role for you.

As an Accounts Receivable Specialist, you will manage student account billing, payment plans, follow‑up on past due balances, and coordinate with external agencies for student sponsorships and invoicing. Our Accounts Receivable Specialists deliver outstanding customer service through multiple channels—including the call center, department email accounts, and on‑site service windows. In this role, you will contribute to a team dedicated to accuracy, professionalism, and timely support for students and campus partners.

We are seeking a candidate who demonstrates initiative, is well organized, and maintains strong attention to detail. To thrive in this role, you must be able to work independently while also collaborating closely with colleagues to support a cooperative and efficient work environment. A solutions‑oriented mindset is essential, particularly when helping students resolve account issues or coordinating sponsorship arrangements. General accounting knowledge and experience with standard office programs—such as Excel, Word, email platforms, and databases—are required. Exceptional verbal and written communication skills, along with the ability to interact professionally with students, staff, and external agencies, are essential. Experience working with Banner is preferred.

Minimum Qualifications:

Associate’s degree in applied Accounting or related field and three years of relevant experience, or an equivalent combination of training and experience.

Position Details:

This position is located on the Anchorage campus; on-site work is required. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed. 

Please include a cover letter with your application.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Rene Coffman, Office of the Bursar, at rkcoffman@alaska.edu.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW. 

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.