Student Success Coordinator

The UAA College of Arts and Sciences seeks candidates for its Student Support Coordinator. In this position you will be responsible for student success efforts including recruitment events and retention initiatives. You will also oversee the strategic use of administrative scholarships. There will be on-going collaboration with the College of Arts and Sciences communications specialist, the Dean’s Office, and the College’s academic units, as well as with academic advisors and the UAA Office of Admissions. Position is located in Anchorage, Alaska at the UAA campus, with opportunities for some remote work for those who desire a hybrid schedule. UAA provides excellent benefits that include 12 paid holidays per year plus generous paid time off; tuition waivers for yourself and family members; affordable insurance coverage; State of Alaska PERS retirement plan; and employee assistance program and a free wellness program with financial incentives for participation.

The College of Arts and Sciences is a welcoming and diverse academic community, providing a world-class, Alaska-rooted education that prepares students for the challenges of today and tomorrow through educational excellence, transformative research, creative expression, and community engagement. It is where innovative research and creative work culminate to transform Alaska’s next generation. We seek candidates dedicated to equity and diversity of the campus community and to promoting an environment that increases student knowledge about local, national, and global communities.

To thrive in this role you should have exceptional communication skills, with demonstrated ability to present information to individuals and groups in an engaging way. Exceptional interpersonal skills, with demonstrated ability to build rapport and collaborate with a wide range of stakeholders. Strong organizational, time management and event planning skills. Strong customer service skills and orientation. Ability to interpret and apply complex policies, rules, and regulations. Ability to establish and maintain effective working relationships with individuals and groups and to work successfully as a member of a team. Innovation, creativity, and adaptability in developing and implementing projects/programs tailored to a target audience. Knowledge of methods of organization, research, and analysis. Ability to work in a self-directed manner. Proficient in the use of Google or Microsoft programs, databases, online data queries and reports. Knowledge of FERPA regulations. A strong commitment to UA and College of Arts and Sciences mission, goals and values. We prefer that you have experience in higher education, experience working with students or student success efforts/initiatives, and familiarity with the College of Arts and Sciences and our academic programs.

Minimum Qualifications:

Bachelor’s degree and two years relevant experience, or an equivalent combination of training and experience. Effective written communication skills. Experience with Google or Microsoft programs, databases, online data queries and reports.

Position Details:

This position is located on the University of Alaska Anchorage campus in Anchorage Alaska and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Christine Lidren, Senior Operations Manager, College of Arts and Sciences, at cmlidren@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.