Military & Veterans Benefits Specialist

Military & Veterans Benefits Specialist

  • 528743
  • Anchorage, Alaska, United States
  • On Campus
  • Staff Full-time
  • Grade 77
  • UAA VC Student Affairs

Military & Veteran Student Services is part of Enrollment Services. Enrollment Services is part of the larger division of Student Affairs and comprises Admissions and Recruitment, Financial Aid, Office of the Registrar, and International Student Services. This position will be responsible for explaining VA education benefits, and assisting VA students with questions. The position is also responsible for assessing benefits eligibility for students, and processing student submissions for DoD tuition assistance.

To thrive in this role a successful candidate would have university experience which required data entry with high degree of accuracy and attention to detail. Have capacity for high volume, high pressure, and detail-oriented production. Ability to efficiently organize, make decisions, prioritize multiple tasks, meet deadlines, and work independently and as a team player within a highly computerized environment with frequent daily interruptions.

You will be expected to have the ability to apply policies, rules, and regulations. Excellent analytical skills as well as written, oral, and interpersonal communication skills and customer service skills.

Knowledge of basic accounting practices and office procedures is key to this role as well as the ability to problem solve, work comfortably with individuals who may be frustrated, and demonstrate success in working with diverse populations and with those persons with diverse points of view.

Additionally, Word processing, spreadsheet, database, and internet navigation skills are necessary, as well as Public speaking, presentation and conflict resolution skills.

Preference for applicants with knowledge of federal DoD and VA education benefit regulations; and experience with Banner, ArmyIgnitED, VA-Once, AI Portal and Navy NCMIS software.

Minimum Qualifications:

Associate's degree or equivalent combination of training and experience.

Bachelor's degree or higher and previous experience working with military or department of education regulations preferred.  All degrees should be from a from a regionally accredited institution.

Position Details:

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified.

Applicant Instructions:

Please attach a resume, cover letter, and contact information for three (3) professional references with your application.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you have any questions regarding this position, please contact Jonathon Sanders, at jmsanders@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.

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