Military and Veteran Student Services JBER Coordinator

The University of Alaska Anchorage (UAA) is seeking applications for a Coordinator to manage our JBER Education Centers.

The Military and Veteran Student Services (MVSS) group at The University of Alaska Anchorage provides support regarding DoD and VA education benefits, and providing guidance to military service members and veterans regarding education benefits and programs. This position would work directly with the director of MVSS to develop, administer, and manage programs at JBER and UAA. Duties include but are not limited to serving as subject matter expert in the area of Military & Veteran academic student success, tuition assistance, and veteran education benefits, and promoting MVSS & MVASC and their programs across the university, JBER, and to stakeholders and departments.

To thrive in this role a successful applicant would have a the following skills and experience.

• Preference for applicants with knowledge of federal DoD and VA education benefit regulations, experience with Banner, ArmyIgnitED 2.0, VA-Once, AI Portal and Navy NCMIS software.
• Ability to problem solve, work comfortably with individuals who may be frustrated, and demonstrate success in working with diverse populations and with those persons with diverse points of view.
• Knowledge of strategic, short- and long-range planning processes.
• Program/project management skills.
• Excellent public speaking, customer service, tact, diplomacy and persuasion skills.
• Ability to analyze information.
• Ability to manage personnel.
• Ability to resolve interpersonal conflict.
• Ability to analyze complex situations and propose viable solutions and courses of action.
• Knowledge of MVSS program design.
• Ability to decipher requests for information and formulate appropriate responses to such requests.
• Ability to synthesize information from multiple sources to create comprehensive reports.
• Ability to resolve interdepartmental conflicts.
• Public administration skills.
• Ability to develop and initiate sound recommendations to executive management.
• Ability to recommend process improvements.
• Ability to formulate response to inquiries.
• Ability to develop and recommend programs/projects.
• Ability to balance needs of department and the needs of the university.
• Expert planning and leadership skills.

Minimum Qualifications:

This position requires a Baccalaureate degree in a relevant field and three years progressively responsible experience, or an equivalent combination of training and experience with military and veteran programs.

Position Details:

This is a full-time, term-funded, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 79, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Jonathon Sanders, at jmsanders@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.