Emergency Dispatcher

The University Police Department seeks a dedicated and experienced Emergency Dispatcher to join our team. This position plays a critical role in maintaining the safety and security of our campus community by providing communication support to law enforcement officers and other emergency personnel. The ideal candidate will have at least 12 months of dispatching experience, excellent multitasking abilities, and a solid commitment to public safety.

As a part of our department, you will be responsible for answering emergency and non-emergency calls, coordinating response efforts, and utilizing state-of-the-art dispatch systems to ensure effective communication. This role requires quick decision-making, attention to detail, and the ability to work in a fast-paced environment. Join us in contributing to a safe and supportive campus environment!

To thrive in this role, you should have at least 12 months of experience in police or emergency dispatching, with demonstrated proficiency in managing high-pressure situations. Your experience and knowledge will include: Experience with call-taking in a fast-paced environment, showcasing strong multitasking and prioritization skills; Familiarity with the Alaska Public Safety Information Network (APSIN) or similar systems, ensuring effective handling of sensitive law enforcement data; Completion of Federal Emergency Management Agency (FEMA) training courses, reflecting a solid understanding of emergency response protocols and procedures; Exceptional communication and interpersonal skills, with the ability to remain calm, professional, and effective during critical incidents. The successful candidate must be able to work 10-12 hour shifts as assigned and be able to pass a background investigation.

Applicants with these qualifications will excel in supporting the safety and operational needs of our University Police Department.

Minimum Qualifications:

Twelve months (two years preferred) of relevant emergency dispatching experience or an equivalent combination of training and experience. The position requires appropriate security clearance and certifications (e.g., APSIN certification, APCO, Emergency Medical Dispatcher, Police, NCIC, NLETS).

*High school graduation or GED.
*Successfully completed departmental emergency dispatcher training program and APCO *Telecommunicator 1 course.
*Sixteen hours of ARMS or APSIN training.
*Emergency Police Dispatch (EPD) training.
*Successfully completed Communications Training Officer (CTO) course.

Position Details:

This position is located on the Troth Yeddha' campus in Fairbanks. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified.

Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

📃To view the full list of job responsibilities, please click HERE.

If you have any questions regarding this position, please contact Valerie Rickards, UAF Police Department Administrative and Fiscal Officer at vsrickards@alaska.edu, or 907-474-7721.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.