ATD Flight Operations Desk Assistant

UAA's Aviation Technology Division (ATD) is seeking Flight Operations Desk Assistants (ODAs) to support the day-to-day operations of the Flight Operations department. There are 2 levels within this labor pool: ODA Level I and ODA Level II, each with distinct responsibilities and minimum experience requirements as noted.

These positions are required to work flexible hours based around your class schedule. Hours may include mornings, evenings, nights, and weekends, depending on department needs and your availability. Exact hours to be coordinated between employee and supervisor.

To thrive in this role, the successful candidate will meet the following criteria:

ODA Level I and Level II:

• Knowledge of professional level office methods and practices.
• Customer service skills and the ability to communicate effectively with diverse populations both orally and in writing - to include performing proofing and editing tasks when situations dictate.
• Basic knowledge of computer operations and ability to use Microsoft Office Suite to include Word, Excel, PowerPoint, and Access; web-based databases; Google Applications; and email programs.
• Knowledge of cash handling and deposit preparation processes.
• Ability to use discretion and maintain confidentiality.
• Multi-tasking and prioritization skills and abilities.
• Knowledge of filing systems and processes.

ODA Level I:

• Familiarity with aviation-scheduling or aviation-accounting software programs preferred.
• Introductory level understanding of weather, flight tracking, and aviation information applications.
• Basic ability to operate a two-way radio.
• Basic level understanding of FAA regulations associated with a flight training organization.

ODA Level II:

• Familiarity with aviation-scheduling or aviation-accounting software programs required.
• Beginning/Intermediate level understanding of weather, flight tracking, and aviation information applications.
• Proficient skill level using web-based databases, Google Applications, Banner, and Blackboard.
• Demonstrated experience operating aviation-related two-way radio systems.
• Beginning/Intermediate level understanding of FAA regulations associated with a flight training organization.
• Ability to provide direction/instruction to others in a lead capacity.
• Evidence of ability to independently draft business correspondence such as letters, memos, instructions/check lists, etc.

Minimum Qualifications:

REQUIRED

To be eligible for student employment, an applicant must:
a. Be enrolled in the University of Alaska system with a minimum of six credit hours in the current semester of employment;
or
b. Have been enrolled the preceding semester for six or more credit hours and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters;
and
c. Have at least a 2.0 cumulative grade point average (GPA) or approval from the Vice Chancellor of Student Affairs or their designee.

ODA Level I and II:

• Familiarity with office machines (copiers, printers, credit card machine, and computers).
• Customer service background working with diverse populations.

ODA Level I:

• 6 months clerical experience.
• Documented cash handling experience to include issuing receipts.
• High School diploma or the equivalent and 1 semester of college experience.

ODA Level II:

• 12 months clerical experience within an Aviation environment.
• 6 months experience performing in a lead capacity among peer employees.
• Documented cash handling experience to include issuing receipts.
• High School diploma or the equivalent, minimum of 1 academic year of successful college coursework, and actively pursuing an aviation-related degree.

PREFERRED

ODA Level I:
Introductory (3-6 months) office/administrative experience.

ODA Level II:
Beginning (6-12 months) office/administrative experience with a background in the aviation education or industry.

Position Details:

This Student Assistant 2 position is located on the Aviation Technology Complex at Merrill Field Airport in Anchorage, AK. Pay is $15.26/hour.

This recruitment is open to undergraduate students only.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references to your application. 

This is a pooled position, which means that the position remains open over the entire academic year.

☎️If you have any questions regarding this position, please contact Derk MacPherson, Flight Operations Scheduling Officer at damacpherson@alaska.edu.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.