Crowd Management

As a Crowd Management member at the Alaska Airlines Center, you will play a pivotal role in maintaining a safe and secure environment for all events hosted at the AAC. Responsibilities include but are not limited to overseeing the smooth ingress and egress of attendees, implementing emergency response protocols, and ensuring strict adherence to venue and university policies. Join our team and contribute to creating a secure and enjoyable atmosphere, ensuring the success of a wide range of events while prioritizing the safety and satisfaction of all guests.

To thrive as a Crowd Management member at the Alaska Airlines Center, individuals should possess strong interpersonal and communication skills to effectively interact with diverse groups of people. Patience, tact, and the ability to remain calm under pressure are crucial, as crowd management often involves handling various situations with professionalism and efficiency. Prior experience in law enforcement, military, event management or security, along with a keen awareness of safety protocols and emergency procedures, as well as the ability to enforce building and university policies would be valuable assets in ensuring a smooth and secure environment for both staff and attendees at the Alaska Airlines Center.

Minimum Qualifications:

Be at least 21 years old (age requirement to comply with state alcohol regulations).
Active TAPS certification, or ability to get certification before first day of work.
Hold a high school diploma or equivalent.
Possess strong physical fitness and the ability to stand or walk for extended periods.
Previous experience in event security, law enforcement, military, or a related field.
Exhibit excellent observational and problem-solving skills to identify and address potential issues.
Ability to remain calm and composed in high-pressure situations and handle confrontational or challenging individuals.
Ability to successfully pass a background check.
Maintain flexibility to work evenings, weekends, and holidays based on event schedule.

Position Details:

This is a part-time, non-exempt temporary staff position located on the UAA campus in Anchorage. New hires will be placed on the UA temporary staff salary schedule, Grade 77. This is a pooled position, which means that the position remains open over the entire year.

Salary: $20.47/hour

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Tricia Kofoid, Campus Services HR Coordinator, at tkkofoid@alaska.edu or 907-751-7210.