Travel Coordinator

Are you passionate about creating seamless travel experiences that support education, discovery, and global impact? Join our dynamic team as a Travel Coordinator, where every itinerary you craft helps students, faculty, and staff pursue knowledge, build partnerships, and represent our institution around the world. This is more than booking flights—it’s about enabling life-changing journeys with precision, care, and purpose. You’ll be the expert behind the scenes, coordinating complex travel logistics with efficiency and heart. Whether it’s arranging conference travel or supporting field research, your work will ensure that every traveler feels prepared, safe, and supported—no matter how far they go.

Interesting Challenges & Projects; No two days are alike. Coordinators help travelers with trip planning, airfare, lodging, and expense reporting, while also troubleshooting challenges like unused ticket credits or travel disruptions during high-demand periods (for example, limited flights or car rentals). These projects require creativity, proactive problem-solving, and clear communication with both travelers and vendors.

The Travel Office values teamwork, professional growth, and service excellence. With a culture that is welcoming, authentic, and rooted in Alaskan pride—many team members balance their professional roles with a love for outdoor life, family, and the unique opportunities that living in Alaska offers. While not tied to awards, our “accolades” come in the form of strong relationships with the UAF community, efficient service, and being trusted experts across campus.

Joining the TCSO as a Travel Coordinator means stepping into a dynamic, supportive role where you’ll:

• Be the go-to expert for faculty, staff, and student travelers
• Solve real-world travel challenges every day
• Gain exposure to university-wide operations and compliance work
• Build skills with modern travel systems and customer service
• Grow professionally within a service-focused environment

To succeed in this role, the ideal candidate will bring a positive, customer-focused attitude and strong organizational and time management skills. The ability to remain productive and accurate while managing shifting priorities and time-sensitive deadlines is essential. Excellent written and verbal communication skills are required, along with the ability to work collaboratively in a team-oriented environment, even amidst frequent interruptions. A strong background in the travel industry is highly valued, particularly with advanced knowledge of travel policies, rules, and regulations, and the ability to troubleshoot and resolve complex travel-related issues. Proficiency in tools such as Concur, Banner, database systems, Google Workspace, Microsoft Word, Excel, and Windows is preferred, along with strong internet research skills. Experience working with individuals from diverse backgrounds and a demonstrated commitment to fostering an inclusive and welcoming environment are also vital. Experience within higher education, particularly with interpreting university policies and procedures, is highly desirable.

Minimum Qualifications:

● Associate's Degree with a business or finance focus or an equivalent combination of
education and experience
● Two years of demonstrated travel industry experience OR two years of general office
administration

Position Details:

This position is located on the University of Alaska Fairbanks campus, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This role is primarily intended to be on-site, as in-person collaboration is preferred. However, we may consider a hybrid/remote arrangement for exceptionally qualified candidates.

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

Applications will be reviewed on a rolling basis until a successful candidate is identified

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Lee Ann Amerson, HR Coordinator, UAF Financial and Business Services, at lamerson@alaska.edu or (970) 474-6664.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.