School of Nursing- Program Support Specialist

Are you looking to advance your career and be an integral part of educating the next generation of nurses in Alaska? The University of Alaska Anchorage School of Nursing (SON) is growing and recruiting two full-time Program Support Specialists. Join us in our pursuit of academic excellence, where your passion for administrative proficiency will enhance the experience of our students, staff, and faculty. We invite you to become part of our team and embrace the opportunity to contribute to the success and progression of our nursing programs. Together, we will address the diverse and unique healthcare challenges across Alaska.

As a Program Support Specialist, you play a vital role in supporting an environment that promotes continuous improvement and academic success within our nursing programs. You are the backbone of our department and ensure smooth operation of day-to-day activities, providing exceptional support to students, faculty, staff, and the community. Your primary responsibility is to serve as the initial point of contact, addressing inquiries via telephone, email, or in person, and providing program information covering admission requirements, registration procedures, academic support services, program policies, and available campus resources. Additionally, you help manage clerical and administrative needs, including maintaining student records, scheduling classes, preparation of various documents, and planning, coordinating and organizing program events. You also play a role in the management of program-specific databases, coordinating departmental communications, and contributing to broader departmental development and enhancements, ensuring accurate documentation and communication of essential information, such as meeting minutes and other important records. You provide essential faculty support within the classroom environment when necessary, which may include proctoring exams, setting up hybrid class rooms, and moderating students in person and online. Overall, your role significantly contributes to success of our academic programs.

Adaptability is crucial for success in this role, as you’ll need to navigate various tasks ranging from independent projects to collaborative team efforts. Our ideal candidate possesses an array of skills and qualities to thrive in this diverse and multicultural medical education environment. Excellent planning and organizing skills are essential, as is the ability to meticulously track and organize data with a keen eye for detail. Juggling multiple tasks and meeting deadlines are routine occurrences, highlighting the necessity for precise time management. Interacting effectively with leadership, students, faculty, staff, and community affiliates is fundamental, requiring strong written and verbal communication skills. Furthermore, your treatment of confidential information with sensitivity reflects integrity and discretion. Your commitment to working in a multicultural and medical education environment speaks to your adaptability and inclusivity. Additionally, maintaining a professional and courteous demeanor is imperative for cultivating positive relationships within the multifaceted university community.

Minimum Qualifications:

High School graduation and three years progressively responsible office/administrative experience, or an equivalent combination of training and experience.

Preferred: Experience in Health Care Higher Education

Position Details:

This position is located on the Anchorage campus. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Angela Lashley, at amlashley@alaska.edu

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.