Research Computing Systems Support Specialist

Research Computing Systems Support Specialist

  • 528058
  • Fairbanks, Alaska, United States
  • On Campus
  • Staff Full-time
  • Grade 79
  • UAF Geophysical Institute

Research Computing Systems (RCS), in the UAF Geophysical Institute (GI), is looking for a System Support Specialist to provide researcher assistance, Linux system administration, and Windows/PC or Mac workstation support as part of our team of research cyberinfrastructure analysts and engineers. We are a diverse group of IT professionals supporting a core set of cyberinfrastructure services for a wide variety of UAF research projects and developing and maintaining specific systems for researchers. RCS team members work together and independently to ensure researchers have high-performing and adaptable networks, storage, computers, web, and hosted systems and services they can depend on to conduct their research. You will work with team members to support many researchers and their projects at a premier research institution and enhance crucial research cyberinfrastructure services. We have a very flexible office environment and collaborate with multiple groups throughout the GI, UAF IT, and UA’s Office of IT.

The Geophysical Institute is a research-driven organization at the University of Alaska Fairbanks. The university offers an attractive work environment and strong benefits including retirement and health insurance, generous leave policies, and tuition waivers for UAF courses. The Geophysical Institute is committed to equity, inclusion, and accountability and values the open sharing of different perspectives. We support a respectful and welcoming environment and a commitment to serving Alaska and Alaskans with strong applied science. Career growth and professional development are expected and encouraged.

As a public, regional, comprehensive university, UAF is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, members from marginalized communities, individuals with disabilities, and veterans to apply.

To thrive in this role, you should be passionate about seeing technology applied to conduct scientific research; have at least a working knowledge of the Linux environment; have the skills to handle both computer software and hardware issues; be able to work with many people with diverse technological skill sets; and enjoy working on multiple tasks in a day. Candidates need to be able to communicate effectively with researchers in a help desk/customer service environment. Strong candidates will have programming and scripting experience as well as a specific interest in one or more high-performance computing, clustering, large data storage, virtualization, information security, networking, or Linux server administration. Critical thinking and self-initiative are required, as you will often be unsupervised when troubleshooting, researching, or performing other day-to-day tasks. As information technology is always evolving, the ability to stay abreast of changes and communicate them to the rest of the team is indispensable.

Minimum Qualifications:

A Bachelor’s degree in a relevant field (i.e. Information Technology, Computer Science, or other related field) or an equivalent combination of training and experience is required.

2 years experience or an equivalent combination of training and experience is preferred.

Position Details:

This position will be physically located at the UAF campus in Fairbanks, Alaska. The successful finalist will be expected to report to duty at the UAF office on the first day of employment.

This position is full-time, Grade 79, term-funded, non-exempt, 12-month position complete with a competitive salary and UA employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA staff salary schedule, based on education and experience. 

Applications will be reviewed on a rolling basis until a successful candidate is identified. Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified

*You must be a U.S. Citizen and provide this confirmation in your resume or cover letter. 

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you need assistance applying to this posting, please contact GI - Office of Human Resources at 907-474-7357 or at uaf-gi-hr@alaska.edu. 


*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.

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