Program Support Specialist

Are you looking to advance your career and be an integral part of educating the next generation of nurses in Alaska? The University of Alaska Anchorage School of Nursing (SON) is growing and recruiting a full-time Program Support Specialist. In this role, you will provide vital support to students, staff, and faculty in advancing research, teaching, and service in Nursing throughout the state.  As excellent healthcare is the cornerstone of prevention, wellness and quality of life, your contribution to our programs will be invaluable in ensuring their delivery.  Join us as we pursue academic excellence, where your passion for administrative proficiency will enhance our program and leave a lasting impact on our students, staff, and faculty.  We invite you to join our team and embrace the opportunity to contribute to the success and progression of our nursing program.

As a Program Support Specialist, you will play a vital role in ensuring the efficient operation of the nursing programs. You will respond to inquiries from students, staff, faculty, and the community via phone, email, or in person, providing key program information, including course availability, registration dates, admission requirements, and campus resources. Additionally, you will assist with a variety of administrative tasks, such as maintaining student records, supporting class scheduling, preparing documents, coordinating program activities and events, and attending committee meetings. You will be responsible for accurately recording meeting minutes, contribute to departmental communications, assist with managing program-specific databases, and handle advanced administrative duties, including supporting classroom activities and proctoring exams when needed. You will ensure the proper documentation of program policies, meeting minutes, and other essential records. Through these responsibilities, you will help promote an environment that supports academic success and continuous improvement within the nursing programs.

Candidates must be able to transition effectively between independent work and team projects. Strong written and verbal communication skills are essential, as this role serves as a key point of contact between the School and the community. Excellent planning and organizational abilities are crucial, as is the ability to track and organize data with attention to detail. Candidates should be skilled in prioritizing tasks, meeting deadlines, and maintaining inventory of equipment and supplies. Flexibility is also important, as candidates must be comfortable working in a dynamic environment, handling confidential information with discretion, and interacting effectively with leadership, students, faculty, staff, and community members. A commitment to working in a multicultural and medical education setting is vital, as is maintaining a professional and courteous demeanor to foster positive relationships within the diverse university community.

Minimum Qualifications:

High School graduation and three years progressively responsible office/administrative experience, or an equivalent combination of training and experience.
Experience in general office procedures, practice and use of standard equipment.

Preferred:
Experience in health care higher education

Position Details:

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

Applications will be reviewed on a rolling basis until a successful candidate is identified. 

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Angela Lashley at amlashley@alaska.edu

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.