IT Services Student Assistant

IT Services Student Assistant

  • 525230
  • Juneau, Alaska, United States
  • On Campus
  • Student Employee
  • Student Assistant 1
  • UAS Information Technology Services
Knowledge, Skills, Abilities: Advanced technical knowledge is not required for this position. However, applicants must: have good communication skills and an ability to provide good customer service in a highly active environment, a basic familiarity with computer software applications, be able to work with direct supervision, and exercise initiative in advancing their technical knowledge. Required Experience & Education:

Appropriate training will be provided by IT Service staff.

Salary Information:

This is a Student Assistant 1 position with minimum starting pay of $13.11 per hour with room for growth based on experience and demonstrated skills.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (1) professional references with your application.

This recruitment is open to current students of the University of Alaska. All applicants must have a 2.0 cumulative GPA and maintain enrollment in at least 6 undergraduate credit hours, or 6 graduate credit hours for student employment during the academic year. 

It Services will typically consider applicants who can work a minimum of 10 hours/weekly and maintain a consistent work schedule throughout the academic year.  

This is a pooled position, which means that the position remains open over the entire academic year. 


IT Services has several divisions that include the Helpdesk, Classroom Support, Media Services, Network and Desktop Support, and Information Systems.  Applicants do not need to possess previous work experience for this position.  However all applicants should have well-rounded communication skills to perform various customer service duties. Any additional training will be provided on the job by the IT Services staff.

A student in this position will operate and/or promote effective use of technology by providing direct technical assistance to UAS students, faculty and staff. This is an opportunity to build skills and get professional experience in a fast paced, dynamic and fun environment.  Work assignments may include:

  1. Answer basic questions and provide general guidance in the use of software programs such as word processors, spreadsheets, web browsers, electronic mail, and electronic conferencing.
  2. Encourage self-sufficiency by directing technology users to information sources such as manuals, tutorials, or seminars.
  3. Install, monitor, and maintain microcomputer hardware and software.
  4. Help operate audio and video equipment in a live broadcast environment.

It Services will typically consider applicants who can work a minimum of 10 hours/weekly and maintain a consistent work schedule throughout the academic year.  

As a public, regional, comprehensive university, UAS is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.  All interested persons should apply online. 

Located in the ancestral homeland of the Tlingit, Haida and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Cody Bennett, Manager of User Services, UAS, at

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