Financial Aid Advisor

Are you passionate about helping students achieve their educational goals? Do you possess a strong understanding of financial aid processes and regulations? If so, we invite you to join our team as a Financial Aid Advisor!

The UAS Financial Aid office is seeking a Financial Aid Advisor to help students pay for their educational expenses. This position utilized highly complex and technical financial aid programs designed to assist students pay for their educational expenses. This fast-paced, dynamic, and evolving program is a good fit for candidates with strong customer service background and a passion for helping students achieve their goals.

The University of Alaska Southeast is dedicated to providing exceptional educational opportunities to our students. We believe in supporting their academic journey through personalized guidance and comprehensive financial aid services.

To thrive in this role, a successful candidate would have two years of relevant experience or an equivalent combination – knowledge of Banner or other higher education student information systems and the ability to learn new systems quickly. They must be detail-oriented, experienced in working independently and with a team, and proficient with computer software and applications. They must have the ability to prioritize and manage their time effectively and efficiently, collaborate effectively to find alternative solutions, and understand complex problems. This position requires communicating with a wide range of audiences including in writing, over the phone, via Zoom, and in person.

Minimum Qualifications:

Bachelor’s degree in a related field and two years relevant experience, or an equivalent combination of training and experience.

Position Details:

This position is located on the University of Alaska Southeast campus in Juneau. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Mae Delcastillo, Enrollment Management & Student Affairs HR Coordinator, at uas.emsa@alaska.edu or 907-796-6335.

Applications will be accepted for review on December 2, 2024, to ensure consideration, please apply by 11:55 PM, Alaska Standard Time on DAY BEFORE REVIEW DATE December 1, 2024. Search and selection procedures will be closed when a sufficient and viable number of qualified candidates have been identified.

Located in the ancestral homeland of the Tlingit, Haida, and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.