Endpoint Specialist

Apply to join our team in a fast paced and fun environment! The University of Alaska Fairbanks is seeking a qualified candidate to join the Technology Support Services Team as an Endpoint Specialist. The Technology Support Services Team is a member of the Nanook Technology Support Services team and serves UAF and UA customers in providing endpoint and software support for staff and faculty.

This position will be primarily responsible for managing windows endpoints in a hybrid enterprise environment. This role will be critical to modernizing and securing our windows environment at University of Alaska Fairbanks.

Your key responsibilities include:

• Developing, testing, and implementing OS deployments to mee the needs of individual
   departments.
• Developing, testing, and implementing configuration management policies for endoints
   using industry best practices.
• Developing Microsoft Itune, MECM, and Active Directory services relating to endpoint
   management
• Licensing and packaging applications for deployment
• Maintaining Windows servers related to device management and other internal
   processes
• Staying up-to-date on latest technology and security trends
• Other duties as assigned safety protocols.

To thrive in this role, you must be able to work independently of others under little supervision. You can identify gaps in departmental service delivery and architect solutions to close those gaps. You have mature Windows administration experience in an enterprise environment. You are dependable, with a record of working well with others. You can visualize internal process improvements and make them reality. You are a problem solver, proactively looking for solutions and improvements to internal systems and processes as needed.

If this sounds like you, please include a cover letter with your application explaining why!

Minimum Qualifications:

Required Education and Training:

• Bachelor’s degree in a relevant field (i.e. Information Technology or other related field)
   and 4 years progressively responsible experience, or an equivalent combination of
   training and experience
• Industry-standard certifications or academic courses in relevant fields are highly
   preferred.
• Possess and maintain a valid driver’s license (driving duties are required) in compliance with UA Safe Driving Criteria.

Preferred Experience:

• Experience working in a higher education environment.
• Professional experience with OS and application virtualization.
• Professional experience with infrastructure environments including server operating
  systems, Azure, AWS, and VMware.
• Demonstrated success working in a team environment and promoting the goals of the
  organization

Position Details:

This position is located on-site on the Troth Yeddha' campus in Fairbanks, Alaska and is fully in-person.  This is a full-time, Exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 81, based on education and experience.

To be considered for this position, applications must be submitted by Sunday, March 2, 2025 by 11:55 pm, Alaska Standard Time.  Applicant Review will begin on Monday, March 3, 2025.

📃To view the full list of job responsibilities, please click HERE.

☎️If you have any questions regarding this position, please contact Lee Ann Amerson, Nanook Technology Services HR Coordinator, at lamerson@alaska.edu or (907) 474-6664.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.