Director of Student Services

Director of Student Services

  • 528581
  • Palmer, Alaska, United States, 99645
  • On Campus
  • Staff Full-time
  • Grade 82
  • UAA Matanuska Susitna College

“Opportunities start here” is more than a slogan at Mat-Su College--it is our mission. Our aim is to transform student aspirations into realities. Matanuska-Susitna College seeks applicants who possess a desire to help students succeed in reaching their goals.

Join us and help turn student aspirations into reality!

The Student Services department provides assistance to students in the areas of recruitment and admissions, registration, financial aid, and academic and career advising. The department also provides guidance on university policies and regulations and coordinates the CARE team and other programming geared towards student success at Mat-Su College.

This position reports to the Mat-Su College Director and is responsible for the effective administration of all services and administrative matters for Mat-Su College's Student Services. The Director of Student Services provides strategic leadership within the student services department of Mat-Su College. This position is expected to perform his or her role as a member of the executive team by combining the perspectives from student affairs with sensitivity to student needs. This position facilitates student success program development, enrollment management, and recruitment strategies. This position also fulfills compliance related tasks.

As a member of Mat-Su College’s executive team, this position participates in setting direction and advocating for Matanuska-Susitna College, promoting the college as an active participant in the area's economic development and a principal contributor in the quality of life in the community.

To thrive in this role, the individual will practice a student-centered approach to higher education, possess expert planning and leadership skills, and exhibit a commitment to diversity, equity, and inclusion. The ability to advocate, communicate, lead, and mediate effectively with others is essential. Furthermore, a demonstrated commitment to the community campus mission within a wider university system, knowledge of college policies, procedures, and processes, and respect for student development and the needs of college students is helpful for this position.

Minimum Qualifications:

Bachelor’s degree in a related field and five years progressively responsible relevant experience and two years management experience, or an equivalent combination of training and experience.

Master's degree in a related field preferred.

Position Details:

This position is located at the Matanuska-Susitna College in Palmer, Alaska. This is a full-time, exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 82, based on education and experience.

Applicant Special Instructions:

To be considered for this position, applicants must upload the following documents to their online application:

  1. Cover Letter
  2. Resume
  3. Unofficial Transcripts
  4. Philosophy of Leadership Statement

A short presentation delivered to the campus body followed by a Q&A session will be part of the final interview process.

Review of applicants will begin immediately, to ensure full consideration you must apply by 07/07/2024.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you have any questions regarding this position, please contact HR Coordinator Micah Horning at mjhorning2@alaska.edu


All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-campus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.

Apply Now

Refer someone to this job

Not You?

Thank you

Recommended Jobs

Network Engineer

UA Anchorage (UAA) Grade 79 UAA VCAS Information Technology Svc 528939 Anchorage Alaska United States Anchorage, Alaska, United States UAA VC Administrative Services Information Systems/Technology On Campus, Staff Full-time
UAA Information Technology Services is seeking a highly qualified individual for the role of Network Engineer. The ideal candidate will have a solid background with a wide variety of Cisco routing and switching products as well as security product...

DSS Operations Assistant-Student position

UA Anchorage (UAA) Student Assistant 2 UAA VC Student Affairs 528940 Anchorage Alaska United States Anchorage, Alaska, United States UAA VC Student Affairs Academic Advising/Student Support & Services, Business/ Administrative/ Personnel, Office/Clerical Student Employee
When you team with Disability Support Services, you have a profound impact on the lives of others. Every day, you have a chance to make a difference. DSS offers a rewarding, flexible work schedule right here on campus, a chance to learn new profes...