Associate Director of Residence Life

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  • Job Number:524305
  • Classification:Student Services Manager 1
  • Grade:Grade 79
  • Work type:On Campus, Staff Full-time
  • Administrative Unit:University of Alaska Southeast
  • School/Business unit:UAS Enrollment Management & SA
  • Location:Juneau
  • Categories: Student Affairs/Services

Position Summary:

The University of Alaska Southeast (UAS) Residence Life department is seeking an Associate Director of Residence Life to oversee residential affairs, provide key administrative support, develop community through programmatic events, and supervise student and professional staff. This is a live-in position with Student Housing providing housing accommodations and a meal plan as part of the employment compensation. This position will coordinate New Student Orientation and Welcome Weeks for the Auke Bay Campus. On-call responsibilities are included, as well as the need to work irregular hours such as evenings and weekends. Student Housing is committed to providing a living environment that focuses on academic success. We do this by creating and maintaining comfortable homes for our students; implementing policies and procedures that encourage ongoing learning; and programming student events for our residents that all them to reflect on their growth. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.


15Administrative Support: Assist in the advertisement, implementation, and facilitation of any reports, logs, assessments, or resident surveys as assigned. Track Housing, Residence Life, and other departmental budget expenditures in collaboration with Housing and Campus Life administrative staff. Maintain detailed records of programming budget funds and other funding sources delegated by the Dean of Students or Director of Residence Life. Assist in maintenance or facility-related projects related to health and safety inspections, inventory and assessment of cleanliness and/or damages, work orders, preventative maintenance, and other projected projects including renovations and new construction. Assist the Student Housing Administrative Assistant with management and maintenance of the student housing database, The Housing Director (THD). Coordinate room inspections within the system, maintain secondary student applications that serve as departmental forms, ensure students are marked properly as moved in and moved out, maintain and utilize reporting to streamline departmental information management for student staff. In the absence of the Student Housing Administrative Assistant, serve as the primary THD user processing Housing Applications and completing charging of student accounts. Assist with the maintenance of the UAS Housing website. Serve on University committees as appropriate in absence of the Director of Residence Life. Maintain accurate and detailed files of all administrative functions.Essential
25Residential Affairs: Actively seek to establish supportive and mentoring relationships with residents, interacting with students regularly and maintaining a strong sense of visibility, approachability, and availability. Work to develop a strong sense of community and to maintain a safe, vibrant, diverse, inclusive living environment within Residence Life that is conducive for learning. Lead and oversee residential affairs for UAS Student Housing. Work collaboratively with other professional staff in the residence life department to mediate conflicts, address wellness and safety concerns, and make appropriate referrals to campus and community resources. Enforce university policy, as well as applicable state and federal law and take corrective action as necessary, working creatively to make these interventions learning and developmental experiences for the students involved. Serve as a student conduct officer with responsibilities in investigation, adjudication, and sanction tracking with a focus on educational sanctions, restorative justice, and community standards. Coordinate student placements and move-in/move-out processes. Provide professional response to emergency and student crisis incidents as part of a 24-hour on-call schedule on a weekly rotating basis. Respond to any calls for assistance regarding conduct, health and wellness, safety, facilities, or other crisis and emergency incidents. Address any unforeseen or urgent needs as they arise. Residing full-time in the provided on-campus residence is required. Serve as a liaison between the university and community emergency services and agencies. Communicate and relay health, wellness, and safety concerns to supervisor and appropriate colleagues in the UAS Care Team (behavioral intervention) or Title IX offices as a mandated reporter and responsible employee. Ensure compliance and reporting responsibilities with all statutory and regulatory requirements as well as University of Alaska policies and procedures including but not limited to: ADA, Title VII, Title IX, and the Jeanne Clery Act.Essential
30Student Programming and Residential Education: In coordination with the Director of Residence Life, develop and implement programmatic, educational, and developmental events and opportunities, both passive and active, for residential students as part of the housing and residence life department. Facilitate collaborative events with Campus Life, Student Services, and Academic departments. Significantly support student paraprofessional staff programming by approving and facilitating advertisement, purchasing, and assessment of Resident Advisor events. Create, encourage, and implement relevant programming events which allow for personal development and community connectedness; finding meaningful and achievable ways to bring residents together and create more fun, socially engaging, educational moments. Create and maintain an assessment plan to be used in all programming efforts, providing clear expectations and standards for the quality and continued success of future initiatives. Mentor and advise students utilizing a sound understanding and application of student development theory.Essential
30Supervision: Supervise the Student Housing Administrative Assistant and Residence Life Coordinator. Participate in planning and facilitating staff development, training, and in-service sessions. Meet weekly with the Housing team. Provide annual evaluation of direct reports, and address and document employee and team performance issues. Mediate work-related conflicts, recognize staff achievements, and maintain positive and developmental work conditions for all staff. Provide direct support to the Residence Life Coordinator with implementation for events during Welcome Week each semester in collaboration with the Residence Life, Student Engagement and Leadership, and Academic Exchange offices. Provide on-site support to Orientation Leaders and staff during Orientation and Welcome Week events. Assist with maintenance of student lists for New Student Orientation and maintain communication with new students about their Orientation requirements. Provide direct and indirect supervision and support to a range of student paraprofessional staff including Resident Advisors (RA's), front desk staff, and student custodians. Create and track progress of individualized development plans and evaluations for paraprofessional staff. Facilitate both scheduled and on-going training opportunities for student staff. Ensure availability to student staff during business and/or on-call hours for needed assistance. Plan, implement, and facilitate regular student staff meetings to review processes, discuss relevant current topics, and provide continuous training opportunities.Essential
Knowledge, Skills, Abilities:
  • Knowledge of higher education residential life operations, policies, procedures, and best practices.
  • Excellent skills in oral and written communication, group dynamics, instruction/programming, advising, working with diverse and/or underrepresented populations, problem-solving, resource management, conflict mediation, and supervision.
  • Advance knowledge of student development theory.
  • Proficient counseling and conflict resolution skills.
  • Effective written and verbal communication skills.
  • Effective decision-making and problem-solving skills.
  • Demonstrated ability to lead by example and mentor others.
  • Demonstrated ability to adapt and work effectively in a fast-paced environment.
  • Demonstrated ability to supervise, provide necessary interventions, perform emergency response as needed.
  • Should have basic knowledge of legal, governmental, and financial matters as they affect student affairs.
  • Special skills & abilities: CPR & First Aid certification, willingness to work irregular and unpredictable hours, and moderate lifting and physical activity.
Preferred Experience:
Two years experience (minimum) working in a college or university residence life or student housing program. Experience successfully working with people of diverse cultural and ethnic backgrounds is preferred.
Required Education or Training:

A Bachelor's degree in a related field and two years progressively responsible relevant experience, or an equivalent combination of training and experience. 3 years of previous live-in experience in a college or university setting strongly preferred. Master's degree in College Student Personnel, Student Affairs and Higher Education, Counseling, or a related field is preferred.

Salary Information:

This is a full-time, 12-month, exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 79, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

The review process for applications will be begin on May 5, 2023. To ensure full consideration you must apply by May 30, 2023 by 11:59 PM.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Janna Machalek,  HR Coordinator, at or (907) 796-6273.

Advertised: Alaskan Daylight Time
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