Library Resource Sharing Specialist
Classification:Library Technician 2
Work type:On Campus, Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Consortium Library
Categories: Library/Physical/Social Sciences, Office/Clerical
The UAA/APU Consortium Library is recruiting for a two-year, term-funded, full-time Library Resource Sharing Specialist - Library Technician 2. This position manages Interlibrary Loan lending and document delivery at the Consortium Library on the UAA main campus.
10Access Services Support:
Provide Customer Service support at various public desks on an as needed basis.Essential
Retrieve/return items from an off-site storage facility as needed to complete resource sharing requests. Identify and resolve issues with collection of materials and these processes.Essential
Train and be familiar with all Interlibrary Loan Borrowing procedures: Searching, borrowing, renewing and returning books and articles. Support acquisition orders, database management, patron support and customer service. Pull annual reports.Essential
Manages the lending and document delivery of library materials (physical and electronic) to other libraries through scanning or mailing documents. Processes interlibrary loan requests and materials in ILLiad, SIRSI and OCLC Worldshare ILL. Identifies and resolves problems related to ILL lending. Supervises and/or trains ILL student employees, and provides guidance and instruction to library support staff performing tasks related to ILL lending. Assists with improving lending policies, procedures, and workflows. Provides assistance to staff at other library institutions. Work with Income Manager on invoices.Essential
Come work with the dynamic and engaged Access Services Department to help UAA/APU students, staff, and faculty fulfill their research needs through Interlibrary Loan! The UAA/APU Consortium Library is a founding member of the Alaska Library Catalog, a consortium of 87 public, academic, special, and K-12 libraries serving 92% of the population of Alaska. The Library is the focal point of learning and discovery on campus and online, transforming lives, engaging communities, and contributing to UAA’s reputation as a university of distinction.
|Knowledge, Skills, Abilities:
Required Knowledge, Skills, and Abilities:
- Knowledge of the mission and role of college or university library and its primary customers.
- Ability to learn and apply contemporary library terminology and functions.
- Understanding and ability to apply library and university computing policies and practices that help ensure information quality, integrity, and security.
- Knowledge and ability to apply U.S. Copyright laws and current trends related to access and use of information resources including licensing agreements with publishers.
- Knowledge of basic principles of quality customer service, teamwork, and conflict resolution.
- Ability to work independently and exercise initiative in applying rules, procedures and instructions.
- Excellent oral, written, and interpersonal communications skills.
- Experience and proficiency with one or more technologies or tools used to create, seek, use, or manage information.
- Ability to learn and operate a variety of common computing and productivity applications (e.g. email, word processing, databases and spreadsheets, content management, web browsers) and specialized library hardware, systems, and software applications.
- Skill in analytical and problem solving.
- Knowledge of basic principles of quality customer service.
Preferred Knowledge, Skills, and Abilities:
- Experience working in an academic library.
- Experience in leading and training student assistants or other employees.
- Familiarity using ILLiad, SIRSI Workflows, and/or OCLC WorldShare, and/or RapidILL.
- Familiarity operating multifunction printers and scanners and microfilm/microfiche readers.
- Bachelor’s Degree
- Extensive work at a computer and copiers/scanners.
- Works in an area of high activity, which may be stressful on occasion
- Work involves standing, reaching, stooping, bending, lifting and moving objects (up to 50 pounds), including loaded book trucks.
Reasonable accommodations may be made to enable an individual with a disability to perform essential functions.
At least one year of experience directly related to the primary duties of the job.
|Required Education or Training:
High school diploma or GED.
Alaska State Driver License is required.
This is a full-time, two-year, term-funded, 12-month, non-exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 75, based on education and experience.
|Special Instructions to Applicants:
Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.
The review process for applications will be begin on March 22, 2023. To ensure consideration, please apply by 11:55 PM, Alaska Standard Time on March 21, 2023.
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Lorelei Sterling, Head of Access Services, at email@example.com.
Advertised: Alaskan Standard Time
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