Fiscal Technician 3 - Cashier

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  • Job Number:522277
  • Classification:Fiscal Technician 3
  • Grade:Grade 77
  • Work type:On Campus, Staff Full-time
  • Administrative Unit:University of Alaska Southeast
  • School/Business unit:UAS Administrative Services
  • Location:Juneau
  • Categories: Business/Accounting/Finance

Position Summary:

The University of Alaska Southeast Administrative Services Office of the Bursar and Student Accounts is seeking a candidate with excellent customer service skills to complete our small team environment as the Lead Cashier.  If you like working with people, are interested in learning, and interested in the financial field we want to hear from you!  This is a great entry-level opportunity for an individual interested in starting with the University system and serving UAS students. Some schedule flexibility may be available after the probationary period. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.

Duties:

10Student & Receivables Payments: Receive and post student account and other receivables payments from various external sources, coordinating with other departments as necessary. Ensure compliance with University policies and procedures and PCI compliance. Prepare reconciliation report and deposit of cash receipts at the end of the day. Verifying bank deposit and data entry balances to ensure accurate entries. Receive funds and apply UAS Housing deposits, updating Housing deposit logs. Receive funds and apply to Whalecard accounts (WhaleBucks). Balance $1,000 change fund weekly.Essential
25Cashiering Lead: Verify the daily work of student cashiers and other UAS Juneau cashiering staff. Ensuring accuracy and providing guidance for corrections as needed. Audit transactions and change funds. Assist the Bursar in coordinating training and staffing for cashiering counter and community campuses to ensure coverage and the highest level of customer services. Assist the Bursar and General Ledger Accountant in UAS department training to ensure compliance with policies and procedures related to cash handling and credit card processing. Develop and maintain department written policies, procedures, and training materials. Provide training and personnel recommendations to Bursar.Essential
25University Receipts & Deposits: Primary point of contact on behalf of UAS Office of Bursar for students, staff, and general public. Review, verify, and post departmental deposits and receivables. Assist departments in researching deposit entries. Research unidentified payments. Process and track returned checks. Review incoming departmental deposits for fund or revenue errors and report discrepancies. Assist in the research of any discrepancies between what is posted between the bank and UAS. Ensure all transactions are processed according to UA Cash Management policies and procedures and Generally Accepted Accounting Principles. Maintain department fiscal records according to established UA retention criteria. Purge records beyond retention schedules. Gather documentation in response to internal and external audit requests.Essential
30Customer Service: Provide support as the primary responsible position for the UAS Office of the Bursar phone system, departmental email accounts, and lobby in-person services, providing the highest level of customer service and ensuring compliance with the Family Educational Rights & Privacy Act (FERPA). Provide accurate information in a professional manner to students and external agencies inquiring about account status; including charges, credits, adjustments, payments, and refunds as well as University, state, and federal policies and procedures. Identify inefficiencies and inaccuracies to promote operational excellence and coordinate process improvements of services to students and the University community.Essential
5Campus Cards: Issuance of campus cards (Whalecards) in compliance with University policies. Assist students and other campus card holders with questions and concerns regarding card functionality. Provide support and guidance to Bursar team members with regard to card issuance.Essential
5Office Inventory: Track and requisition office equipment, service agreements, and consumables. Review and update Office of Bursar forms in compliance with University policies, identifying areas of process and communication improvement.Essential
Knowledge, Skills, Abilities:
  • Strong customer service skills.
  • Knowledge of basic accounting understanding
  • Oral and written communication skills with the ability to communicate professionally and effectively with diverse populations.
  • Ability to apply and explain rules, procedures and processes to others
  • Computer skills, including MS Excel and word, email applications, web-based portal applications, and database.
  • Able to operate standard office equipment: fax machine, copy machine, printer, and telephone.
  • A successful candidate for this small team position would be someone that can work independently, support team goals, and maintain professional composure and objectivity, showing courtesy, tact, and politeness to others.

Typical Experience:
  • 12 months experience in an entry-level fiscal or customer service position.
Required Education or Training:
  • Work experience, training, or college coursework in accounting or related field which provides for a basic understanding of accounting principles.
  • 6 months work or volunteer experience in a customer service position.
  • 6 months of cash handling, reconciling receipts or sales records.
  • High School diploma, GED, or equivalent combination of training and experience.
Salary Information:

This is a full-time, 12-month, non-exempt staff position complete with both a competitive salary and full employee benefits package. New hires will be placed on the UA staff salary schedule, Grade 77, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.

The review process for applications will be begin on November 28, 2022. 

Are you interested in furthering your education?

Would you enjoy assisting students and families?

Are you interested in learning new things?

Are you interested in some flexibility in your work schedule?

The University of Alaska Southeast Office of the Bursar and Student Accounts is seeking a lead to our campus cashiering functions. 

The UAS Office of the Bursar serves the university community by assisting students, families, and staff by accurately recording cash receipts and accounts receivable transactions.  Our customers are our students and the generous donors and agencies that support them in their educational pursuits.

This is a full-time, permanent position; however, our small team works with staff to identify schedule flexibility needs for a successful work-life balance.  If you are someone that likes to work independently and collaborate with supportive co-workers in a enriching and diverse environment then this may be the position for you.  This is a prime opportunity to become a part of the University system while furthering your education or employment skills. Consider the great University benefits!

 

Located in the ancestral homeland of the Tlingit, Haida and Tsimshian peoples, the University of Alaska Southeast (UAS) is fully committed to advancing the education and research aspirations of Indigenous peoples and is committed to ongoing work toward decolonization. These efforts are reflected in our UAS programs and formal community partnerships across our three campuses and throughout all of Southeast Alaska.

As a public, regional, comprehensive university, UAS is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.

 

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.


The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.


UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination


The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.


Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.


If you have any questions regarding this position, please contact Janna Machalek at 907-796-6273 or jlmachalek@alaska.edu.

 

Advertised: Alaskan Standard Time
Applications close:

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