Nook Concierge for Residence Life

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  • Job Number:521780
  • Classification:Student Assistant 1
  • Grade:Student Assistant 1
  • Work type:On Campus, Student Employee
  • Administrative Unit:University of Alaska Fairbanks
  • School/Business unit:UAF Student Services
  • Location:Fairbanks
  • Categories: Office/Clerical, Other, Student Affairs/Services

Position Summary:

Are you looking for a Student Assistant position with working hours available outside the standard workweek? The Nook Concierge position, NC, is a student member of the Department of Residence Life. NCs work night and early morning hours serving as a resource to the residents within the Residence Halls while the Central Office is closed. Qualified applicants will enjoy interacting with people, and know how to work positively and collaboratively with students, staff, Residence Life personnel, and visitors. Additionally, NCs assist with general office administrative support.


The Nook Concierge, NC, provides coverage of an office space within the Moore, Bartlett, Skarland complex during a specified shift (shifts include late night and early morning hours). They assist in responding to student and guest questions, needs and concerns. NCs also assist with customer service related tasks, such as checking out equipment, monitoring temporary access cards or calling for assistance when needed. Works under direct supervision. Duties are generally routine in nature and decision-making is limited (i.e., may make routine decisions about assigned work in absence of immediate supervision). Examples of typical work include general office administration support; reception, maintenance reporting, word processing, computer data entry, equipment checkout and inventory, etc. A Nook Concierge is a customer service based position within the Department of Residence Life and Campus Security Authority (CSA) which requires confidential information reporting. Understands and enforces departmental policies, procedures and processes. NCs are expected to assist during residence hall and campus emergencies as necessary. NCs are also authorized adults under the Protection of Minors policy. The Nook Concierge shall demonstrate positive personal, academic, and job-related behaviors at all times, both on and off campus.Essential
Knowledge, Skills, Abilities: This position supports the mission of the Department of Residence Life by creating a positive, safe environment for students.
-Ability to work a minimum of 8 hours a week; late night/early morning hours.
-Ability to communicate effectively with the University community in English (both verbally and written), with all types of people.
-Ability to diplomatically deal with people in a variety of situations.
-Ability to exercise sound judgment.
-Ability to identify appropriate resources.
-Ability to recognize people, names, and faces.
-Ability to provide positive customer service and assistance.
-Ability to work independently.
-Ability to demonstrate basic computer skills necessary to perform duties.
-Ability to demonstrate reliability with attendance and punctuality.
Typical Experience:
None Required
Required Education or Training:

Demonstrated education and experience sufficient to perform the responsibilities of the position and to have acquired the necessary skills and abilities.

Must be a UA student enrolled in a maximum of six credit hours throughout the employment period. Must maintain a 2.0 cumulative GPA throughout the employment period.

Salary Information:

This is a part-time student position with a salary starting at $10.34/hour, (actual salary will be DOE).

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.

This is a pooled position, which means that the position remains open over the entire academic year. 

UAF COVID REQUIREMENTS: Effective immediately, all new UAF hires, whose job function or work location results in the employee being subject to the UAF vaccine requirements guided by the Federal Contractor Employee vaccine mandate*, must be fully vaccinated with an FDA or WHO authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption no later than six weeks from the new hire's start date.

*Employees based on UAF’s Troth Yeddha’ (Fairbanks) campus, regardless of university affiliation and remote work status; Employees based in UAF research units outside Fairbanks (including Seward Marine Center, Kodiak Seafood and Marine Science Center, HAARP, Poker Flat, Lena Point, and Toolik Field Station); and Employees, regardless of their work location, paid by or directly working on impacted UAF federal contract.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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