Chief Information Technology Officer (CITO)

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  • Job Number:519600
  • Classification:Officer
  • Grade:Officer of the University
  • Work type:Officer/Senior Administrator, On Campus, Staff Full-time
  • Administrative Unit:University of Alaska Statewide
  • School/Business unit:SW OIT CITO & Business Office
  • Location:Fairbanks
  • Categories: Executive/Director/Management, Information Systems/Technology

Position Summary:

The University of Alaska is seeking a Chief Information Technology Officer (CITO). As our CITO, you will help the University of Alaska (UA) system and its three separately accredited institutions (UAA, UAF and UAS), by anticipating, planning, developing, managing and implementing systemwide IT strategy, in consultation with the campuses. Implements alignment with the objectives and goals of the UA President and UA Board of Regents.


100As a member of the executive leadership team, participates and contributes to overall systemwide technology planning, bringing a current knowledge and future vision of technology and systems to business processes, products and services for a competitive advantage.Essential
2Advise the president, other university officers, and the board in matters related to information technology systems and services; be responsible for the university core information systems and services infrastructure including the integrity of data and the security of systems and services. Facilitate and/or contribute to higher education governance practices and teams to receive input and communicate outcomes effectively.Essential
3Be responsible for and coordinate the development and implementation of systemwide information technology standards subject to regents’ policy and university regulation.Essential
4Provides strategic direction for System Office policy matters and leveraged services, including enterprise infrastructure and architecture, applications development, re-engineering business processes in conjunction with the university IT leads, networks, out-sourcing, and computer and auxiliary operations and support.Essential
5Stays current in new technologies and platforms; identifies emerging technologies to be integrated and introduced within the enterprise. Ensure IT capabilities respond to the needs of the enterprise’s growth and objectives. Provides leadership, coaching and direction to the Office of Information Technology leadership team and staff. Develops strong, positive relationships with the university IT organizations and facilitates collaborative projects of and for the system.Essential
6Oversees a shared services model with the system office and the University of Alaska Fairbanks for IT service capabilities including telecommunications, network and wireless services, remote and in-person user support services, videoconference and classroom technology services, university supported platforms, applications, and web services and information security monitoring and incident management. Oversees and develops plans in conjunction with UAF leadership to meet UAF employee, student and researcher needs.Essential
7Coordinate with the universities for planning and adopting best practices in the management of information technologies and services. Needs to understand complex and possible future effects of changes. Also identifies and implements process improvement to optimize IT service delivery, improve customer satisfaction and the university system performance. Ensures and develops security policies for protection of user authentication, data and other confidential information.Essential
8Plans and develops the annual expense and capital expenditure budget for Office of Information Technology or other major IT initiatives impacting the UA System. Manages the budget to ensure consistency with overall strategic objectives.Essential
9Serves on enterprise planning and policy-making committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers values to the enterprise.Essential
9This position will require a strong collaborator with proven ability to reach consensus and/or decisions to best support one or more campus technology decisions, along with the ability to support a decentralized operating model.Essential

The University of Alaska is a land-, sea- and space-grant system of higher education established in 1917. The University of Alaska inspires learning, and advances and disseminates knowledge through teaching, research, and public service, emphasizing the North and its diverse peoples. The UA system’s three universities (UAA, UAF and UAS) are separately accredited institutions with 13 community campuses and extended learning centers across the state of Alaska. 

The Office of Information Technology (OIT) at the University of Alaska is a unique organization in that it provides services to students and employees system-wide. We provide services to the University of Alaska Fairbanks and system office employees.

Our services are complemented by services at the University of Alaska Anchorage, the University of Alaska Southeast, and staff in departments and research institutes.

Areas include, but are not limited to, voice and data communications; academic and research technology; administrative systems; financial technology; training; user support; IT security systems; data center facilities; and infrastructure.

- Strong business orientation
- Understanding of current and emerging technologies
- Ability to provide effective and timely solutions to internal customers while managing costs and risks
- Ability to communicate technology solutions in business terms
- Ability to build an organization staffed with the right people in the right roles
- Excellent oral and written communication skills

Required Experience:

- 10 or more years in IT business/industry
- 5 to 7 years of leadership responsibilities
- 5-plus years in related industry managing multiple, large, cross-functional teams or projects; influencing senior-level management and key stakeholders
- Organizational change leadership experience

Typical Education and Training:
Master’s degree in Computer Science, Information Systems, Business Administration or related field; or equivalent work experience.

This position is open until filled with the initial application review taking place on June 13, 2022. To ensure your application is considered, apply by 11:55 pm Alaska Standard Time, 6/12/2022.

Salary is commensurate with experience. UA provides a generous compensation package that includes excellent benefits including retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage.

To apply:
Please submit a cover letter, resume, and three (3) professional references. To ensure consideration, please apply prior to the review date. 

This position is designated as an officer of the university or senior administrator at the discretion of the president.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

UAF COVID Requirements:

Effective immediately, all new UAF hires, whose job function or work location results in the employee being subject to the UAF vaccine requirements guided by the Federal Contractor Employee vaccine mandate*, must be fully vaccinated with an FDA- or WHO- authorized or approved COVID-19 vaccine or have obtained a university-approved disability/medical or religious exemption no later than six weeks from the new hire's start date.

*Employees based on UAF’s Troth Yeddha’ (Fairbanks) campus, regardless of university affiliation and remote work status; Employees based in UAF research units outside Fairbanks (including Seward Marine Center, Kodiak Seafood and Marine Science Center, HAARP, Poker Flat, Lena Point, and Toolik Field Station); and Employees, regardless of their work location, paid by or directly working on impacted UAF federal contract.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close:

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