Grade:Temporary Staff Grade 73
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA VC Student Affairs
The University of Alaska Anchorage (UAA), Division of Campus Services, is actively recruiting for Event Staff for the Alaska Airlines Center (AAC). The AAC is a stunning 196,000-square-foot facility that seats up to 5,000 spectators in the main arena and is a cornerstone of UAA’s Anchorage campus.
The primary responsibility of this position is guest safety and the security of the Arena with an emphasis on guest service. It is the responsibility of the Event Staff to enforce all rules, regulations and policies of the Alaska Airlines Center. Some of your responsibilities are listed below, but are not limited to the following:
Be in assigned uniform at all times while on duty.
Greet guests in a friendly and courteous manner.
Attend to your assigned position during the course of the event
Secure entrance doors, escalators, stairwells, lobbies and backstage areas.
Have knowledge of building layout, including restrooms and exits – Carry on your person the Alaska Airlines Center Brochure.
Have knowledge of all rules and regulations for admittance to your area.
Have knowledge of all authorized credentials.
Monitor guests and enforce rules.
Assist in crowd management, seating discrepancies, clearing aisles and settling disputes.
Inform Supervisor of developing problem.
Respond in a quick and professional manner to incidents.
Be aware of all special functions or activities that occur during the event.
Be available/flexible for a varied work schedule with revisions frequently based on event needs. Be available for short or long shifts, at times shifts will be staggered to early am, after midnight or late at night to accommodate conversion and guest service demands.
Perform all other duties as assigned by your supervisor or the event lead, which will vary per event.Essential
Effective oral communication and writing skills in the English language.
Ability to interact with guests and staff on a professional basis.
Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays.
Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.
Previous Event and/or Security experience preferred.
REQUIRED EDUCATION OR TRAINING:
Must have a earned a high school diploma or equivalent GED.
Crowd Control Management training and TAMS/TIPS training preferred.
Title IX certification or certification completion within 30 days of the job start date.
Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date.
Workplace Harassment Prevention certification or certification completion within 30 days of the job start date.
*To be eligible for this position, applicants must be legally authorized for unrestricted employment in the United States. No work visas will be sponsored for this position.
Casual Temp: Employee working no more than 14 hours per week, or temporary part or full time for less than 750 hours per year calculated from hire date. No benefits. No break in service required if under the 750 hour limit.
This position is part-time, casual temporary assignment, Grade 73 -- responsibilities and pay rate will be dependent on and commensurate with abilities.
Hourly rate of pay: $12.77. Within Grade increases will be considered based on the following:
$13.55 either TIPS/TAPS or trained crowd management course.
$13.94 both TIPS/TAPS and trained crowd management.
Documentation must provided at time of application on certifications held. Please upload to your application a copy of your certification.
Please attach a cover letter, resume, and contact information for at least one professional reference. Reference must include a current or recent supervisor.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace.
University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.