Student Assistant-Faculty Development and Instructional Support

Apply now Job no: 517915
Classification:Student Assistant C
Grade:Student C
Work type:Student Employee
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Office of the Provost
Location: Anchorage
Categories: Administrative/Personnel

Position Summary:

The Faculty Development and Instructional Support Unit is seeking student workers to assist with a variety of tasks, including reception and administrative support duties; stakeholder support; and event promotion and support. Must be able to work in a busy office environment that will require skilled multitasking, keeping track of projects, and exercising judgment in responding to emerging situations. Student employees generally work between 15 and 20 hours per week; your class schedule will be taken into consideration. Student employees will interface with and/or have the opportunity to learn to use a variety of software platforms, academic technologies, media editing platforms, and best practices in accessibility. Come help us support effective teaching and learning at UAA! Student Assistant position - Starting at $12 hourly for the academic year while school is in session. Possibility for additional hours during winter break/summer. Please submit your resume, cover letter, and 3 professional reference contacts.


100Work will include reception duties; stakeholder support; event promotion and support; and projects assigned by the unit staff including Associate Vice-Provost, Office Manager, and department heads. Student workers will report to the unit’s Office Manager who will work with student workers to develop a schedule. Must be able to support a schedule of up to 20 hours per week between 8:00 AM and 5:00 PM, Monday - Friday.Essential


Excellent written and interpersonal communication skills. Comfortable interfacing with others in a “customer service” capacity face-to-face, online, and via telephone. Knowledge of and ability to use professionally appropriate phone and face-to-face reception and workplace skills. Ability to respond to a range of questions and communication situations, including those that are time-sensitive and pressing. Ability to consistently interface with peers, supervisor, professionals in the unit, and those who contact or visit the unit in a professional, collegial, and cooperative manner.

Ability to maintain a reliable work schedule, arriving and departing in a punctual manner. Ability to complete tasks within identified deadlines, multitask as needed, and prioritize work efforts. Ability to exercise judgment around the efficient organization of assigned tasks and ability to engage in professional, effective communication with peers and supervisor regarding incomplete tasks and challenges associated with completing tasks

Ability to exercise sound judgement. Ability to exercise discretion, maintain confidentiality, and use independent judgment. Ability to quickly evaluate information and situations in order to respond appropriately.

Familiarity with professional office setting and common technologies. Familiarity with general office practices. Familiarity with or developing skills around the use(s) of common computer applications, software, and equipment relevant to working in a professional setting (e.g. copier/scanner, multi line phone, and computer). Examples of platforms in use include Google Suite and MS Office, as well as academic technologies such as Blackboard, eWolf ePortfolio, and others. Commitment to developing digital literacy skills needed for working in a professional context, particularly one in higher education. Willingness to learn new technologies.


Customer Service and computer literacy required.

Knowledge of UAA’s Anchorage campus and some understanding of UAA’s organizational structure preferred.


In order to be eligible for student employment, graduate and undergraduate students must be enrolled in a minimum of six credit hours in the current semester of employment or have been enrolled the preceding semester for six or more credit hours, and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters.


Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:


Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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