Chukchi Campus is looking for a Student Services Technician to join the Chukchi Campus team. We are looking for an individual who will be passionate about the job, has exemplary organizational and communication skills, is flexible, and is able to work with a diverse population.
Compile the Chukchi course schedule for CRCD Student Services Manager each semester, which includes organizing Student Advisor, Program Development Specialist and other support and regularly following up to make sure all approvals and deadlines are met.
Set up and maintain the Chukchi classroom assignments each semester.
Provide enrollment reports to the Director as needed.
Coordinate and administer all placement tests on campus. Proctor a variety of tests from UAF and other colleges for students as needed.
Coordinate Campus graduation activities
Coordinate Cargill Foundation funding and programming.
Represent CC/UAF at regional Career Fairs
Responsible for student presentations and Campus tours when students visit and when traveling throughout the NANA Region.Essential
60Registration and Student Services Coordination:
Work with students during the registration process, including registration information, course information and availability and deadlines and fee payment.
Assist and refer students as needed with UAOnline, graduation, admissions, financial aid, advising, tutors, fee payment and scholarships and other UAF processes, applications and support services.
Provide unofficial transcripts for students and advisors.
Attend regional teleconference & videoconference meetings. Advise students and troubleshoot problems for students to find solutions and advocate to the Director for them
Advise students on sources for financial aid and work with funding agencies for student funding and billing.
Recommend students for CC tuition waivers to the Director.
Inform students about their outstanding balances and how to resolve their financial or other holds.
Process information requests about courses, enrollments, grades, student contact information, rosters, instructor courses, and academic histories. Work closely with Student Advisor and Program Development Specialist on dual enrollment for high school students.
Coordinator for Tech Prep/Dual Credit.
Work with instructors to provide class rosters and follow up to make sure instructors turn in registrations and grades on time.
Work with NWABSD for student funding and billing.
Work closely with Student Advisor and Program Development Specialist on dual enrollment for high school students.
Assist and process secondary student parent/guardian agreement forms along with dual enrollment registration forms.Essential
Knowledge of the university environment and the ability to learn the university structure, procedures and protocols. Ability to interpret more complex rules, regulations, policies and procedures. Experience working with confidential records and files. Customer service skills. Knowledge in human relation skills to effectively operate in a diverse environment. Knowledge of the community and regional resources; independent, responsible; able to work under pressure; experience working in an academic environment and in rural Alaska. Ability to accurately file information for retrieval. Computer literacy including word processing, desktop publishing, spreadsheets, databases, and scheduling. Proficient accurate typing, editing, formatting, and proofreading. Ability to draft correspondence using accepted business correspondence standards. Ability to organize a high volume of work. Planning skills to meet multiple deadlines. Ability to communicate effectively. Clear and concise oral and written communication skills. Ability to lead a team project. The individual who holds this position must be self-motivated and organized. Public speaking skills. Ability to comprehend and apply university policies and procedures as they relate to students. Ability to communicate effectively in person and in writing. Ability to work effectively in a fast-paced environment. Ability to work in a team environment.
2 years of successful post-secondary experience. This position generally takes two years to develop a high level of competency. Experience in the areas of administrative procedures, customer service, computer applications, public speaking, working in a team environment, utilizing follow-through and accountability on projects.
2 years of successful post-secondary work or student experience.
2 years of successful professional experience working with Alaska Natives in rural Alaska.
2 years of experience working in a team environment
REQUIRED EDUCATION OR TRAINING:
Associates or Bachelor's degree in relevant field and two years relevant experience preferred, or an equivalent combination of training and experience.
This position is responsible for assisting the public, students, faculty, staff, and partners with Student Services processes. This position serves as a specialist or expert resource in admissions processes, registration, billing, and records. The Student Services Technician provides registration information, including course information and availability, deadlines, and fee payment, and assists students with admissions, registration, and related processes.
To apply for this position, please provide the following required documents with your application materials:
- Professional resume
- Cover letter addressing qualifications
- Reference list containing the contact information for three professional references
This is a part-time, 30 hours per week, Grade 77 with geo-diff, minimum $30.97 per hour, DOE, 10-month position complete with a competitive salary and UA employee benefits package.
Review of applications will begin September 17, 2021. This position is open until filled.
To ensure consideration, please apply prior to 11:55 pm Alaska Standard Time on the date prior to the review date.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.