Temporary Library Reference Professional

Apply now Job no: 517516
Classification:Temporary Professional
Grade:Temporary Staff Grade 78
Work type:Temporary
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Consortium Library
Location: Anchorage
Categories: Library/Physical/Social Sciences

Position Summary:

The Consortium Library, University of Alaska Anchorage (UAA) is recruiting part-time reference professionals to cover a mix of evening, weekend, and weekday reference desk shifts. The Consortium Library serves students, staff, and faculty of UAA and Alaska Pacific University, as well as members of the local community. Research services are provided in person and via chat/text, email, Zoom, and phone. Part-time reference professionals play an important role in our Instruction and Research program by providing reference desk coverage and assisting librarians with projects. Professional training and development opportunities will be provided as needed. This is a part-time, casual temporary staff assignment. Temporary professionals work up to 14 hours per week, depending on department needs and candidate availability, and work under minimal supervision. There are no benefits associated with this position. UAA encourages applications from candidates who are particularly excited about opportunities to support higher education in Southcentral Alaska.

Duties:

Duties: 

Provide general information, research, and technology assistance to UAA/APU students, staff, faculty and community members in-person and via chat/text, email, Zoom, and phone. Refer advanced questions to librarians or subject specialists.

Report service-related data using transaction tracking software.

Assist librarians with projects and tasks that may relate to information literacy, collection development, assessment, data/statistics, LibGuides/web services, outreach/marketing, etc., according to the needs of the Instruction and Research Services department.

Maintain familiarity with Library and University information, services, and policies to include emergency procedures in order to provide the best possible service to library patrons.

Application Materials:

KNOWLEDGE/SKILLS/ABILITIES:

• Excellent customer service skills.
• Effective written and verbal communication skills.
• Working knowledge of or ability to quickly learn and effectively use the Consortium Library’s discovery service, catalog, research databases, and Springshare web applications.
• Technology skills to include Google Suite, Word, internet searching, common office equipment, and technology troubleshooting. Able and willing to quickly learn new technologies and software. Able to teach library users of varying skills levels to effectively use various technologies.
• Reliable and dependable.
• Ability to exercise sound judgement and think creatively to solve problems.
• Ability to work independently and take initiative.

TYPICAL EXPERIENCE:

Required Experience

• Bachelor’s degree in any field and one year of experience in a relevant field (e.g. libraries, museums, information services, etc.) (or an equivalent combination of training and experience) are required.
• Experience providing customer service or reference services are required.
• Coursework or work history in areas of library resources, library services, and current technology is preferred.
• Experience successfully working with people of diverse cultural and ethnic backgrounds is preferred.

REQUIRED EDUCATION OR TRAINING:

Bachelor’s degree in any field and one year of experience in a relevant field (e.g. libraries, museums, information services, etc.) (or an equivalent combination of training and experience) are required.

Application Materials:

Applications must include a cover letter, resume, and the name and contact information of three professional references. Applications will be accepted and reviewed on an ongoing basis until hiring is complete. Copies of educational transcripts will be requested prior to hiring.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

At-Will:

Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

Back to search results Apply now Refer a friend

Share this:

| More

Join a job pool or contact Human Resources

Hiring units such as departments, may wish to establish a pool of individuals who are qualified for positions. These pools are ongoing, meaning they do not have closing dates and accept applications on an ongoing basis.



University of Alaska Anchorage

Join Our Job Pool

University of Alaska Fairbanks

Join Our Job Pool

University of Alaska Southeast

Join Our Job Pool

University of Alaska System

Join Our Job Pool