Director of Admissions
Apply now Job no: 516642
Classification:Student Services Manager 3
Work type: Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Student Services
Categories: Academic Advising/Support, Executive/Director/Management, Student Affairs/Services
The University of Alaska Fairbanks seeks a dynamic Director of Admissions to lead the university's recruitment strategy and provide strategic direction to the multidisciplinary admissions team. The director will oversee recruitment, admissions processing, communications and new student orientation.
10 Identify processes for improvement and direct changes to processes; Promote continuous improvement to services and operations. Advise AVCs of concerns or potential action items. Analyze and research solutions to complex problems - provide guidance to leadership. Coordinate, administer, organize and manage the daily operations of the SA offices, and at times, assist in the administrative functions of the overall departments. Projects will at times include Admissions, ASUAF, Center for Student Rights and Responsibilities, Dining Services and Contract Operations, Disability Services, Financial Aid, Military and Veteran Services, Nanook Recreation, Registrar, Residence Life, Student Health and Counseling, Wood Center Student Union. Essential
10 Oversee communications to prospective students and new students to ensure consistent and effective messaging. Supervise planning and approval while monitoring the execution of communication plans. Communication plans will make use of various media (written materials, online by email and chat, telecounseling and social media) with prospective students, applicants and parents. Manage implementation and ongoing maintenance/improvement of the University’s CRM. Essential
10 Provide supervision, management, vision and direction for multidisciplinary team to deliver high quality recruitment and yield. Hire, train, evaluate admissions team. Supervise university recruitment strategy development and implementation. Responsible for ensuring all staff are on task and reaching their enrollment goals. Oversee diversity initiatives in conjunction with associate vice chancellor and vice chancellor. Essential
10 Supervise all aspects of admissions application processing, to include: supervision of the associate director of admissions for operations; oversight of Banner and CRM data entry; bridges from Banner to CRM and other systems; communications with prospective students; customer service for incoming students. Essential
15 Develop admissions plan and recruitment goals in consultation with associate vice chancellor and chancellor’s cabinet. Monitor progress toward goals and hold admissions staff accountable. Analyze recruitment and enrollment related data to determine effectiveness and make data-driven decisions. Gather and provide outcomes data. Provide strategic guidance and direction for the department by aligning resources with strategic priorities while leading continuous analysis of needs, effectiveness and efficiencies. Maximize use of technology in all operational and strategic aspects of admissions. Essential
20 Responsible for providing strategic communications support to the Office of the Vice Chancellor for Student Affairs and raising the profile of the Division of Student Affairs. Support a unified approach to the campus's brand and identity guidelines within the division and provide consultation to departments and units on how best to market their programs and services to students and to tell the UAF story. Proactively assist in uniting the division's departments in a common brand and messaging approach to recruit and retain high achieving students from diverse backgrounds, support retention and enhance the undergraduate student experience. Develop and implement long-range, strategic communications plan for Student Affairs. Communicate priorities and goals to staff within the division. Formulate responses to inquiries from internal and external entities. Essential
5 Collaborate with all levels of the university to build effective relationships and communicate recruitment strategies and actions. Attend various meetings on behalf of associate vice chancellor. Essential
5 Set and monitor admissions budget. Support the budgeting for enrollment management units of student affairs. Essential
5 Strategically select contracts and name buys to support university enrollment goals. Complete profiles and updates to various recruitment-related websites as needed. Coordinate marketing and branding messages for the entire university. In coordination with University Relations, review, revise and rewrite marketing publications (viewbook, search pieces, etc). Essential
5 Supervise planning, organizing and execution of student recruitment events such as new student orientation and open houses. Manage budget and authorize purchasing decisions. Work with associate director of admissions for recruitment to ensure events remain within allotted budget, that participation is tracked, follow-up occurs and outcomes are assessed. Essential
5 Work with associate vice chancellor to develop strategic plan for use of institutional scholarship funds to meet enrollment goals. After plan is approved, identify students who meet scholarship requirements, notify students, assign and track awards, manage scholarship budget. Essential
Excellent interpersonal skills, written and oral communication. Advanced computer literacy. Positive attitude, strong sense of initiative and well-developed leadership/team building skills. Proven record of project management. Strong experience supporting busy senior level administrators in a fast-paced environment.
Strong composition skills; copyediting and proofing of high volume correspondence, marketing, and collateral materials. Excellent command of English. Experience in integrated marketing, branding and media relations. Experience with executive level and mission-critical communication strategies. Experience in analyzing situations and giving sound professional judgment on strategic communications. Experience collaborating with designers, web developers, photographers, multimedia specialists, content developers, and social media communicators. Political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the organization and the Office of the Chancellor and external constituencies. Use tact and diplomacy to troubleshoot issues that arise.
Minimum five years of professional experience in higher education, leadership experience recruitment/admissions required. Five years management experience in a business or higher education experience in a business or higher education setting my substitute for this requirement.
REQUIRED EDUCATION OR TRAINING:
Bachelor’s degree required. Master’s degree preferred.
SPECIAL INSTRUCTIONS TO APPLICANTS:
Complete the UA online application, attach a resume, attach a cover letter, and upload a list of three (3) references with their current phone and email contact information.
Application reviews will begin April 9, 2021. Submit your completed application and all supplemental materials by 11:55 PM on April 8, 2021 to be considered in the first review of applicants. This position is open until closed.
Reasonable Accommodation Statement: The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200
Advertised: Alaskan Daylight Time 31 Mar 2021
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