Learning Management System Support Coordinator / ID2

Apply now Job no: 515939
Classification:Instructional Designer 2
Grade:Grade 78
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF eCampus
Location: Fairbanks
Categories: Education/Instructional

Position Summary:

UAF eCampus seeks an energetic, team oriented instructional designer to join the Instructional Design Team as the LMS Coordinator. Applicants must be interested in working with technology in meaningful ways to further eCampus' mission of providing a high-quality, interactive educational experience to students in Alaska and around the world.

Duties:

10Content Development: * Assist Instructional Design Team with creation of interactive and collaborative course materials appropriate to the instructional context; * Work with the Instructional Design Team to devise creative solutions to course design challenges; * Collaborate in the modification of existing curriculum content to account for technology changes including service revisions and CMS/LMS upgrades; * Investigate and test new and emerging educational technologies, applications, and services for suitability to eCampus's course development needs.Essential
35Data Management: * Maintain data archives necessary for course integrity, records, and faculty development; * Manage and track incoming faculty requests using internal data management tools; * Support development, enhancement, and maintenance of multiple data sets related to eCampus Course and Program Management ; * Evaluate data for consistency, completeness, and accuracy; * Perform everyday data-related tasks such as retrieving data and generating reports; * Compile and organize detailed reports and present findings to Design Team ManagementEssential
5Faculty Development Participation: * Assist with presentations--and occasionally present--to faculty regarding pedagogically sound use of CMS/LMS systems employed by eCampus; * Create faculty development materials for eCampus online faculty development resources and events.Essential
50Learning Management System(s) User & Direct Faculty Support: * Coordinate with OIT on student enrollment and eCampus account creation and maintenance. * Maintain course copies and archives necessary for course integrity, records, and faculty development; * Serve as a primary point of contact between OIT and the eCampus Design Team for CMS and LMS issues. * Communicate information to the Instructional Design Team regarding CMS/LMS changes, downtimes, and feature additions; * Serve as first-level support for faculty with CMS/LMS questions; * Serve as point of contact with OIT for escalated CMS/LMS student and instructor support needs; * Identify and assist in creation of faculty development materials for CMS/LMS users. * Student support coordination- serve as a primary point of contact for the Student Support Services regarding student CMS/LMS concerns.Essential

UAF eCampus seeks an instructional designer to join the Instructional Design Team as the LMS Coordinator.  Currently, UAF uses Blackboard.  Applicants must be energetic, team-oriented, versatile with technology, and interested in working with technology in meaningful ways that align with eCampus’ mission of providing a high-quality, interactive educational experience to students around Alaska and the world.   Ideal candidates should have a bachelor’s degree, experience working with LMS/CMS systems and end users, data management skills, experience creating interactive and collaborative course materials in a variety of disciplines, and experience conducting or assisting with training workshops.  Candidates need not have an earned degree or prior experience with all the essential job duties but should have a strong desire to learn. In addition to submitting the application and cover letter, please include an artifact of your choice demonstrating one of the following skills: 

  • Faculty development material such as a tutorial or screencast
  • A screencast demonstration of an LMS tool using Canvas, Blackboard, or Google Classroom
  • A creative approach to showcasing any essential skill identified in the position description

Knowledge/Skills/Abilities: Knowledge of online and distance education processes and methods. Experience with course and Learning Management systems administration and operations. Ability to interpret and apply policies, rules, and regulations including FERPA. Experience with multiple operating systems including Windows and Macintosh. Knowledge of data management through spreadsheets, databases and tables. Ability and willingness to explore and learn new and sometimes complex software applications as they emerge. Experience creating print or online support materials such as tutorials, job aids, instructional material, or video demonstration.

Typical Experience: Bachelor’s Degree in a related field and one-year of relevant experience or training. Previous or current experience working in the field of online learning in higher education or in K-12. Strong attention to detail and proven ability to manage multiple tasks efficiently in a high-pressure setting. Comfortable working directly with faculty.

Required Education/Training: Bachelor's degree and one year relevant experience preferred but not required or an equivalent combination of training and experience. Experience with LMS/CMS systems and end users. Data management. Creating interactive and collaborative course materials and training workshops.

Candidates need not have all the Knowledge/Skills/Abilities listed, but should have a strong desire to learn.  The candidate should have most but not necessarily all of the following: experience with LMS/CMS systems and with end users; data management; some experience creating interactive and collaborative course materials in a variety of disciplines; experience conducting or assisting with training workshops; an interest in furthering eCampus’ mission of providing a high-quality, interactive educational experience to students around Alaska and the world.

Applicants must be energetic, team-oriented, versatile with technology, and interested in working with technology in meaningful ways. In addition to submitting the application, cover letter and references, please include an artifact of your choice demonstrating one of the following skills: 

  • Faculty development material such as a tutorial or screencast
  • A screencast walk through of an LMS tool using Canvas, Blackboard, or Google Classroom
  • A creative approach to any essential skill identified in the position description

This is a full-time, Grade 78, minimum $23.84 hourly, DOE, 12-month position complete with a competitive salary and UA employee benefits package. This position is open until filled with the initial application review taking place on November 13, 2020.  To ensure your application is considered, apply by 11:55 pm, 11/12/2020.  Applications received after this date may not be considered. A complete application will include a resume, cover letter, contact information for three professional references and an artifact of your choice.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Standard Time
Applications close:

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