Undergraduate Academic Advisor

Apply now Job no: 515720
Classification:Student Services Professional 2
Grade:Grade 78
Work type:Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA College of Arts & Sciences
Location: Anchorage
Categories: Academic Advising/Support, Other

Position Summary:

Join our advising team at the College of Arts and Sciences! Our Undergraduate Academic Advisors work in a disciplinary team setting to assist students in planning for and making informed decisions about areas of study, intended college outcomes, and post-baccalaureate plans. A successful advisor demonstrates an enthusiastic demeanor and passion for working with a team to guide students. They have a passion for higher education and student success. The advisor is comfortable engaging with large numbers of students via diverse and active outreach methods and demonstrate an advising approach that focuses on student exploration, discovery, and success on an individual level.


15Outreach Provide new undergraduates and prospective majors with information on admission, program requirements, procedures and policies relevant to academic programs. Participate in recruitment and outreach for academic programs as needed. 3. Provide orientation for students at majors fairs and recruitment forums. Provide presentations for New Student Orientation and Welcome Week. Interact with sensitivity, professionalism, and skill in a multicultural environment.Essential
25Data Analysis and Records Management Assist faculty, departments, and academic staff in implementing placement policies, tracking data on particular student populations, and analyzing trends. Determine type of assessment needed and assist with collection of data. Provide timely information to faculty, academic staff, or Dean's Office on student success rates, retention, placement and other advising issues. Maintain proficiency in BANNER, DegreeWorks, OnBase, and other university data management systems. Provide data-summary reports as requested. Understand, interpret, and communicate qualitative and quantitative data. Administer computer-based tests. Ensure the maintenance, accuracy, and confidentiality of student records on academic progress. Assist faculty, academic staff, and students with prerequisite-tracking, overrides, and degree-audits as requested.Essential
60Advising Adhere to FERPA regulations and confidentiality procedures. Assist students in academic planning, prerequisite tracking, and registration. Interpret university requirements and regulations. Assist students with institutional procedures and financial aid issues. Coordinate the dissemination of advising information; assist students in planning for degree completion; assist students in transition to baccalaureate programs as appropriate. Design and conduct presentations for Associate of Arts students regarding UAA, CAS, and departmental policies or procedures. Interact with academic departments regarding Associate of Arts degree completion and student problems. Provide students with appropriate referrals. Proactively contact UA Scholars and other special student cohorts to increase retention.Essential

The undergraduate academic advisor works primarily with students in the Social Sciences but could assist with students in other areas. The advisor helps students assess their interests, values, and academic skills. They teach students to navigate academic processes, and policies at UAA, and aid students to personalize their academic paths. In addition to one-on-one interactions, they work with students in group settings via workshops, presentations, campus events, and other activities. The advisor stays up-to-date on curricular changes and opportunities in their areas of specialty, providing students with accurate and timely information and guidance.

The University of Alaska Anchorage is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment.

To ensure consideration, please apply prior to the review date of November 25, 2020 11:55 pm Alaska Standard Time.

To apply for this position, please provide the following materials:

  • Resume
  • Cover letter addressing how you are a good fit for this position considering the required knowledge, skills, abilities and typical experiences described in the job posting
  • Contact information for three professional references

This is a full-time, Grade 78, position paying $23.84/hour. Position includes a competitive  UA employee benefits package. This position is term-funded and is reviewed annually for contract renewal at the University's discretion.


Passion for higher education and student success. Ability to serve as a dependable, professional resource to students and others regarding University programs, policies and procedures, and campus support services. Ability to develop detailed understanding of curricula offered by departments and the relationships among the courses in those curricula. Ability to interpret and communicate student policies and procedures.

Analytical and problem-solving skills.

Ability to plan and complete assigned projects with minimal supervision, including planning for the accomplishment of stated goals, prioritizing activities, and tracking and reporting progress on projects.

Exceptional customer service and interpersonal skills, including active listening skills and a willingness to initiate dialogue. Strong oral and written communication skills.

Sound professional judgement and discretion, capacity to maintain the strictest of confidentiality.

Excellent computer skills with various software programs to include electronic file management, databases, spreadsheets, and word processing programs (Microsoft Office programs and Google applications preferred).

The academic advisor must be able to manage and prioritize their own workload and work as a member of a larger, collaborative team in a fast-paced environment and complex organizational structure.


Demonstrated experience in working with people from diverse academic, cultural, and economic backgrounds. Experience with the University's student record/information system (Banner) or ability to train within one month of hire.

Preferences include:
● Experience counseling, coaching, advising, and/or mentoring undergraduate students
● Experience working with students to resolve academic and personal issues
● Knowledge of student development theory, outreach practices, and student success services
● Established skills and experience utilizing academic advising applications and platforms
● Successful experience explaining complex academic policies
● Significant experience working with staff, faculty and administrators in higher education


The successful candidate must have a minimum of a Bachelor’s degree (College of Arts and Sciences discipline preferred) and two years of relevant experience or an equivalent combination of training and experience. Relevant experiences could include but are not limited to customer-service work, being part of a collaborative team, or contributing to a higher education organization as an employee or student leader.

Term Position:

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Standard Time
Applications close:

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