Fiscal Technician 2

Apply now Job no: 515623
Classification:Fiscal Technician 2
Grade:Grade 76
Work type:Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA VCAS Financial Services
Location: Anchorage
Categories: Business/Accounting/Finance, Office/Clerical

Position Summary:

Accounting Services is a department within UAA's Financial Services division, responsible for student account management and other receivables for UAA. If you enjoy working with debits & credits and providing excellent customer service, apply to join our team today!


20Customer Service - Provide support to the Accounting Services Call Center, department email accounts, and lobby check-in system, providing the highest level of customer service to students, sponsors & donors, and other members of the university community. Provide accurate information in a professional manner to students inquiring about their account status including charges, credits, adjustments, and payments as well as University policies and procedures. Provide support and guidance to other Accounting Services staff as needed. Other duties and projects as assigned.Essential
40Agency & 3rd Party Sponsorships - Point of contact for agencies, donors, and students who wish to establish third party billings and private scholarship payments. Coordinate and respond to inquiries from UAA staff, faculty, and the university community while maintaining confidentiality and adhering to the Family Education Rights and Privacy Act (FERPA). Liaise with UAA Military & Veteran Student Services, UAA Bookstore, UAA Athletics, and other university departments and campuses regarding student accounts, information, certification, and other required documentation for invoicing and account payments. Create contracts in Banner for student-sponsoring agencies, invoice agencies for payment, and reconcile agency accounts to ensure charges comply with the agency's contract. Ensure charges have been recorded accurately and to the appropriate account; adjust as necessary. Prepare invoices and required support documentation in the format required by each agency. Coordinate with the Cashiering Office on application of payment to agency accounts. Process athletic contracts, tuition waivers, graduate student health insurance, national and international exchange student exemptions, VA certifications, purchase orders, and tuition assistance programs to determine authorized charges to be billed to third party agencies and the percentage to be paid by the student. Make adjustments to accounts and contracts as necessary. Perform an analysis of past due accounts by review of aging reports. Initiate appropriate collection activity to obtain payment. Submit quarterly analysis and description of collection effort of doubtful accounts to supervisor. Reconcile balance sheet accounts quarterly.Essential
40Financial Aid Disbursement & Refunds - Disburse various types of financial aid in excess of charges to students in accordance with established UAA and Accounting Services policies & procedures, as well as applicable Federal and State agency/donor criteria. Process refunds via credit card, direct deposit, and paper checks. Ensure student eligibility according to University, Federal, State, and private donor regulations prior to processing. Return unused funds to donors and reconcile accounts. Maintain files on all returns sent out through the University. Calculate federal tax withholding for student-athletes. Receive Petition for Refund requests and required supporting documentation. Compile documentation, log receipt in Banner, and prepare for committee review. Follow up with students missing required documentation. Process approved refund exceptions in Banner in coordination with applicable financial aid (Title IV Aid, private scholarships, and 3rd party sponsorships including VA). Archive processed requests.Essential

The University of Alaska Anchorage's Accounting Services department is recruiting for a Fiscal Technician 2 to join our Disbursements &
Agency team. The Disbursements & Agency area of the Accounting Services department is responsible for managing the disbursement of
various financial aid refunds, scholarships, & tuition waivers. We also manage 3rd party student account sponsorship invoicing including
military billing, Veteran's Affairs, State of Alaska, Anchorage School District, as well as others.

The successful incumbent will have general accounting and customer service experience, with the ability to communicate detailed
information with confidence and accuracy.

Knowledge/Skills/Abilities Required

  • General Accounting knowledge, including proper use of debits & credits and internal controls
  • Account reconciliation skills
  • Ability to work independently and as a member of a team
  • Excellent oral and written communication skills
  • Organizational skills with the ability to prioritize tasks
  • Ability to work with a high volume and a high degree of accuracy
  • Ability to provide excellent customer service with a great deal of tact and diplomacy
  • Ability to understand and apply complex policies, rules & regulations

Required Experience

  • College coursework in Accounting or related field and one year of entry-level accounting experience, or an equivalent combination of
    training and experience
  • One year of customer service experience
  • Computer experience to include Excel, Word, and database
  • Experience working with Banner or similar database preferred

Education Required

  • High school diploma or equivalent required
  • Minimum of Associates degree in Accounting or related field preferred

This is a regular, full-time position. Fiscal Technician 2, grade 76. Minimum hourly wage is $19.34. Offer of employment is contingent upon a successful background check.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Daylight Time
Applications close: Alaskan Daylight Time

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