Apply now Job no: 515481
Grade:Temporary Staff Grade 72
Work type: Temporary
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UA Museum of the North
Categories: Arts/Museum, Other
The UA Museum of the North seeks outgoing customer service and sales oriented people for the winter season, September - May, Wednesday through Sunday, 10 AM to 6 PM.
100 Provide excellent customer service for our visitors.
Take an active role in the selling, displaying, storage, tracking and marketing of Museum store merchandise.
Sell museum admission tickets, movie tickets and optional tours.
Answer questions visitors may have about the museum and Alaska.
Verify and monitor daily sales and admission deposits.
Organize and maintain Visitor Services files.
Impose and monitor Museum security procedures.
Assist with a variety of special events.
Assist with tour companies and other visiting groups.
Assist Visitor Services with a variety of duties as assigned. Essential
Join an amazing team at the University of Alaska Museum of the North.
The Visitor Services department is looking for a few great people to join this fast paced, customer service focused team. We have an amazing time helping visitors from all over the world, every day. This is a customer service position where our main focus is simply making sure our guests feel welcome and enjoy their time at the museum. We are looking for friendly, energetic individuals that are committed to providing excellent service to our visitors. Cash handling and prior tourism experience preferred. A background in retail sales is helpful but not necessary.
Must be willing to work between the hours of 10 a.m. and 6 p.m. Will be asked to work a varied schedule, Wednesday through Sunday. Will be required to work additional hours as special events require.
Join us for the winter season. Spend your days in an incredible museum.
* Working knowledge of word and point of sale systems.
* Sales and customer service experience. * Ability to work cooperatively with staff members. * Ability to speak in front of groups of people. * Ability to maintain a positive, customer service attitude. * Ability to lift 40 pounds.
Prior customer service.
REQUIRED EDUCATION OR TRAINING:
Prior experience working in the visitor industry in Alaska is strongly preferred.
This is a temporary, unbenefited position. Rate of pay is $11.68/hour. This is a pool position, applications will be reviewed on an as needed basis.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace.
University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.
Advertised: Alaskan Daylight Time 18 Sep 2020
Applications close: Alaskan Daylight Time
31 Jul 2021
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