Testing Center Program Assistant

Apply now Job no: 515306
Classification:Administrative Generalist 3
Grade:Grade 76
Work type:Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Community & Technical College
Location: Anchorage
Categories: Administrative/Personnel, Office/Clerical

Position Summary:

The Testing Center Program Assistant works under the supervision of the Testing Manager of the UAA Testing Center. The Testing Center is a part of the UAA Community and Technical College. The incumbent is responsible for test administration and monitoring candidates for computer and paper based exams inside the testing center. Candidates are monitored using video, audio and computer monitoring software.


25Administrative: Create an atmosphere of effective, efficient, friendly and reliable service in the Testing Center by providing an easy, accessible, credible resource from which individuals can access information. Enhance customer service and help with problem solving for customers and provide information to empower students to make informed choices. Ensure compliance with applicable local, state and federal statutes and regulations as well as professional organization standards, including FERPA, Clery Act, and Title IX. Answer phone calls, and communicate with students, faculty and staff regarding exam scheduling. Provide testing related information to students and the community. Fill out and review proctor request forms for candidates from other schools. Email exams after completion to the school/testing company or vendor and follow-up as needed until the exam is received. Maintain testing center email. Provide referral information as needed to related UAA departments, local testing resources and/or national resources. Accurately enter Accuplacer placement scores into Banner. Maintain files as required by University policies and procedures.Essential
30Program Fiscal Management: Accountable for the reconciliation and updating of monthly budget/management reports. Record, deposit and project multiple sources of revenue. Post transactions and reconcile soft ledgers to expense and revenue reports; research anomalies and process adjustment journal vouchers and labor reallocation. Manage fiscal files in compliance with university retention schedule. Maintain current knowledge in university fiscal policies and procedures by attending university and college meetings and training. Responsible for the preparation and tracking of documentation associated with LPOs, OPOs, petty cash, BPOs, employee reimbursements, and journal vouchers. Prepare invoices and billings as necessary. Coordinate purchases for the division: enter purchase requisitions, track delivery and payment of purchase orders, and conduct procard transactions. Serve as reconciler for the divisions procards. Cash-handling responsibilities to include coordination and delivery of deposits. Research budget and purchasing inquiries.Essential
45Testing Lab: Prepare exam rooms each morning in preparation for the day''s exams (unlock doors, log in computers, cleanup work area). Assist with maintaining all computers and printers used for testing. Keep all computers up-to-date with software programs and upgrades. Maintain testing center scheduling system register blast by adding dates and semester schedules. Update testing master calendar with scheduling appointments for Pearson Vue, Register Blast, PAN, ISO Quality, Castle, and PSI. Setup and arrange virtual and online remote exams for candidates who live outside the Anchorage area. Verify remote proctor identity and location. Remote exams include Accuplacer, Physics Placement, Psychology Diagnostic Test, TEAS. Maintain security over login and password protected access.Essential

The Testing Center Program Assistant works under the supervision of the Testing Manager of the UAA Testing Center. The Testing Center is a part of the UAA Community and Technical College. The incumbent is responsible for test administration and monitoring candidates for computer and paper based exams inside the testing center. Candidates are monitored using video, audio and computer monitoring software. 

Knowledge/Skills/Abilities:* Knowledge of technical areas of expertise. Computer and software application skills. Ability to communicate effectively orally and in writing. Ability to work in a high pressure, time sensitive situation. Ability to pass certification testing as required for specific testing programs. Ability to follow specific written and oral directions. Ability to multitask using various software programs and computer monitors simultaneously. Ability to check in multiple candidates while monitoring exams in progress for violations. Ability to utilize video cameras and other observational resources to document violations. Ability to handle unexpected testing situations without jeopardizing test security and the environment. Understanding of General Accepted Accounting Principles (GAAP) and experience with bookkeeping, reconciliation, cash-handling protocols, and purchasing.

Ability to perform duties in a potentially stressful environment manner conducive to testing. Ability to lift 50 pounds and to perform basic equipment installation that may require frequent bending and squatting. Ability to walk around for extended periods of time in supervision of testing candidates. Ability to maintain confidentiality of records and information.

Typical Experience:* Two years technical experience. Experience working in an educational and/or university setting with a diverse student population. Experience with online proctoring technologies. Previous security surveillance experience preferred. Experience in work that required attention to detail with a high level of accountability. Experience in working collaboratively and effectively as a part of a team. Excellent organizational and planning skills. Proficient with standard office equipment, including computers, and programs, scanner, fax machine, copier. Experience working as a computer based proctor where the primary job was observation and test administration.

Required Education or Training:* Associate's degree in a relevant field or the equivalent. Two years work experience as a proctor where the primary duties included proctoring computer based exams. Candidates must possess advanced computer skills to include software installation and upgrades. Candidates must be familiar with how to utilize a web camera and other biometric equipment.

To ensure consideration, please submit cover letter, resume, and three professional references prior to the review date.

Term Position:

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.


Advertised: Alaskan Daylight Time
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