ASF IT Manager

Apply now Job no: 515091
Classification:Information Systems Manager 3
Grade:Grade 83
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Geophysical Institute
Location: Fairbanks
Categories: Information Systems/Technology

Position Summary:

The Alaska Satellite Facility (ASF) of the Geophysical Institute (GI) at the University of Alaska Fairbanks (UAF), is seeking an IT Operations Manager with Agile and/or Lean experience to manage and lead our IT operations, both on-premises and in the AWS cloud environment. The ideal candidate will have experience leading a group of system administrators, operators, and help desk staff, with a focus on operations, security, and functional improvements. ASF downlinks, processes, archives, and distributes remote-sensing data to scientific users around the world. ASF's overarching mission is to make remote-sensing data accessible. This has many aspects, including promoting, facilitating, and participating in the advancement of remote sensing in order to support national and international Earth science research, field operations, and commercial remote-sensing applications that benefit society. ASF is committed to providing high-quality data and services in a timely manner. ASF is composed of a Satellite Tracking Ground Station as part of the National Aeronautics and Space Administration (NASA) Near Earth Network (NEN), the Synthetic Aperture Radar (SAR) Distributed Active Archive Center (DAAC) in support of NASA's Earth Science Data and Information System project, and the ASF Enterprise in support of UAF's mission to be a student-centered, research university. ***US CITIZENSHIP IS REQUIRED FOR ALL ALASKA SATELLITE FACILITY POSITIONS. TO BE CONSIDERED FOR THIS POSITION, PLEASE LIST YOUR CURRENT CITIZENSHIP STATUS IN EITHER YOUR COVER LETTER OR RESUME***


40Manage the architecture, planning, engineering, development, and/or maintenance of the facility''s systems. Keep the ground station equipment, IT hardware, operating systems, custom software, applications, or network systems operational. Evaluate current systems and project future needs for upgrading hardware or software. Make technical recommendations to the Director for functionality, service and support, to maintain organizational viability and vision.Essential
60Manage a group within the facility, including supervision of the staff. Develop annual employee mentoring and work plans. Coordinate staff technical training. Make hiring decisions, evaluate performance, provide staff feedback and administer corrective action when necessary. Support infrastructure and project requirements by planning, organizing, and implementing information technology solutions for the organization.Essential

As one of the leaders of NASA ESDIS’s migration to the cloud, ASF is well-positioned to explore new technologies and opportunities. With significant new NASA missions and larger-scale storage solutions on the horizon, IT Operations Manager will need flexibility and agility to support the organization's IT future in this exciting time of change.

If you are selected, you will be expected to:

  • Manage and supervise technical staff, including hiring, mentoring, discipline, and tasking
  • Manage personnel in a matrixed, DevOps environment
  • Ensure that the IT infrastructure is robust and secure
  • Work in an Agile (Scrum, SAFe, Kanban) software development environment
  • Help manage the private and public cloud components of the organization
  • Analyze data ingest, processing, and distribution of bottlenecks, failures, and trends
  • Oversee storage, processing, and network assets for full lifecycle management, including procurement
  • Ensure that data products are archived and able to be downloaded by the customer.

Most of the focus of this position will be coordinating customer and funding agency interests with ASF technical team members. However, some coordination will be necessary with UA and UAF administration to develop new policies and procedures in order to balance client satisfaction with university considerations. External facing duties of this position include working in conjunction with the ASF Leadership Team to proactively manage and grow relationships with funding agencies and partners; develop short and long-term strategic plans, and creating a proactive agenda and the corresponding budget to meet those plans.

Candidates must be self-starters, detail-oriented, and capable of working within a dynamic, results-oriented environment.

  • Personnel management and supervision in a complex matrixed, multi-project environment.

  • Human resources experience: recruiting, hiring, termination, workload, performance monitoring. 

  • Budget management and analysis.

  • Supervise employees who design, purchase, operate, and maintain enterprise-class systems such as high availability: Linux server clusters, Virtual Machine hosting infrastructure, Storage Area Networks, Local Area Network equipment, security systems, and AWS cloud environments. 

  • Support proposal preparation for projects, including time and effort estimating, budget preparation, and narrative writing.

  • Manage the operation of a high-performance computing and IT facility.

  • Manage complex, mission-critical projects involving external stakeholders, software development, and equipment deployment in a timely manner.

Required Education and Experience: 
  • Master's degree in IT or other related field and 5 years experience or an equivalent combination of training and experience.

  • Supervisory experience leading programming, help desk, project management, or system administration technical staff.

  • Fiscal management experience in a complex, multi-project team environment.

  • Human resources experience: recruiting, hiring, termination workload, performance monitoring.

  • Successfully submitted project proposals and then executed the work.

  • 5+ years experience in one or more of the following: IT management, systems engineering, software development, software project management, software deployment, software quality assurance, enterprise IT systems administration, or IT operations.

As a public, regional, comprehensive university, UAF is committed to building a culturally diverse and inclusive organization and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.
Application Process:
To ensure consideration, please apply prior to the review date. To apply for this position, please provide a cover letter, resume, and contact information for three professional references with your application.  Please submit your application no later than 07/07/2020 at 11:55 PM Alaska Time.  The review of this posting will start on 07/08/2020. This posting will be closed once it is filled.
If you need assistance applying to this posting, please contact GI - Office of Human Resources at 907-474-6498. Applicants needing a reasonable accommodation to participate in the application and screening process should contact the UA Human Resources office at 907-450-8200.
Term Position:
This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:
Background Check:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Probationary Period:
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
The University of Alaska is a Drug-Free Workplace. 
Training Policy:
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold and to complete the required training within a specified period to remain employed at the UA.
Contact Information:
If you have any questions regarding this position, please contact GI HR at 907-474-6498.

Advertised: Alaskan Daylight Time
Applications close:

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