Fiscal Technician 2
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Classification:Fiscal Technician 2
Work type: Staff Full-time
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA VCAS Business Services
Accounting Services is a department within UAA's Financial Services division, responsible for student accounting and other receivables for UAA. If you like working with numbers and providing excellent customer service, apply to join our team today!
20 Customer Service
Provide support to the Accounting Services Call Center, department email accounts, and lobby check-in system, providing the highest level of customer service to students, sponsors & donors, and other members of the university community. Provide accurate information in a professional manner to students inquiring about their account status including charges, credits, adjustments, and payments as well as University policies and procedures. Provide support and guidance to other Accounting Services staff as needed.
Other duties and projects as assigned. Essential
40 Agency & 3rd Party Sponsorships
Point of contact for agencies, donors, and students who wish to establish third party billings and private scholarship payments. Coordinate and respond to inquiries from UAA staff, faculty, and the university community while maintaining confidentiality and adhering to the Family Education Rights and Privacy Act (FERPA). Liaise with UAA Military & Veteran Student Services, UAA Bookstore, UAA Athletics, and other university departments and campuses regarding student accounts, information, certification, and other required documentation for invoicing and account payments.
Create contracts in Banner for student-sponsoring agencies, invoice agencies for payment, and reconcile agency accounts to ensure charges comply with the agency's contract. Ensure charges have been recorded accurately and to the appropriate account; adjust as necessary. Prepare invoices and required support documentation in the format required by each agency. Coordinate with the Cashiering Office on application of payment to agency accounts.
Process athletic contracts, tuition waivers, graduate student health insurance, national and international exchange student exemptions, VA certifications, purchase orders, and tuition assistance programs to determine authorized charges to be billed to third party agencies and the percentage to be paid by the student. Make adjustments to accounts and contracts as necessary.
Perform an analysis of past due accounts by review of aging reports. Initiate appropriate collection activity to obtain payment. Submit quarterly analysis and description of collection effort of doubtful accounts to supervisor. Reconcile balance sheet accounts quarterly. Essential
40 Financial Aid Disbursement & Refunds
Disburse various types of financial aid in excess of charges to students in accordance with established UAA and Accounting Services policies & procedures, as well as applicable Federal and State agency/donor criteria. Process refunds via credit card, direct deposit, and paper checks. Ensure student eligibility according to University, Federal, State, and private donor regulations prior to processing. Return unused funds to donors and reconcile accounts. Maintain files on all returns sent out through the University. Calculate federal tax withholding for student-athletes.
Receive Petition for Refund requests and required supporting documentation. Compile documentation, log receipt in Banner, and prepare for committee review. Follow up with students missing required documentation. Process approved refund exceptions in Banner in coordination with applicable financial aid (Title IV Aid, private scholarships, and 3rd party sponsorships including VA). Archive processed requests. Essential
The University of Alaska Anchorage's Accounting Services department is recruiting for a Fiscal Technician 2 to join our Disbursements & Agency team. The Disbursements & Agency area of the Accounting Services department is responsible for managing the disbursement of various financial aid refunds, scholarships, & tuition waivers. We also manage 3rd party student account sponsorship invoicing including military billing, Veteran's Affairs, State of Alaska, Anchorage School District, as well as others.
The successful incumbent will have general accounting and customer service experience, with the ability to communicate detailed information with confidence and accuracy.
General Accounting knowledge, including proper use of debits & credits and internal controls
Account reconciliation skills
Ability to work independently and as a member of a team
Excellent oral and written communication skills
Organizational skills with the ability to prioritize tasks
Ability to work with a high volume and a high degree of accuracy
Ability to provide excellent customer service with a great deal of tact and diplomacy
Ability to understand and apply complex policies, rules & regulations
College coursework in Accounting or related field and one year of entry-level accounting experience, or an equivalent combination of training and experience
One year of customer service experience
Computer experience to include Excel, Word, and database
Experience working with Banner or similar database preferred
High school diploma or equivalent required
Minimum of Associates degree in Accounting or related field preferred
This is a full-time,
Grade 76 ($19.15/hour minimum)12-month position complete with a competitive salary and UA employee benefits package. This is an open until filled recruitment with the initial application review taking place on May 29, 2020.
Reasonable Accommodation Statement:
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
Affirmative Action Statement:
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.
Public Disclosure Statement:
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
University of Alaska is a Drug-Free Workplace.
University of Alaska campuses are Tobacco-Free.
It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.
If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.
Advertised: Alaskan Daylight Time 15 May 2020
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