Desk Attendant for Residence Life AY2020-2021

Apply now Job no: 514659
Classification:Student Assistant B
Grade:Student B
Work type:Student Employee
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Student Services
Location: Fairbanks
Categories: Office/Clerical, Other, Student Affairs/Services

Position Summary:

Are you looking for a Student Assistant position with working hours available outside the standard workweek? The Desk Attendant, DA, is a student member of the Department of Residence Life. DAs work night and early morning hours monitoring the activity traveling in and out of Residence Halls. Qualified applicants will enjoy interacting with people, and know how to work positively and collaboratively with students, staff, Residence Life personnel, and visitors. Additionally, Desk Attendants assist with general office administrative support.


The Desk Attendant, DA, provides coverage of a residence hall front desk during a specified shift (shifts include late night and early morning hours). They assist in responding to student and guest questions, needs, and concerns and help ensure the safety/security of the residence hall. DAs also assist with customer service related tasks, such as checking out equipment or calling for assistance when needed. Works under direct supervision. Duties are generally routine in nature and decision-making is limited (i.e., may make routine decisions about assigned work in absence of immediate supervision). Examples of typical work include general office administration support; reception, record maintenance, word processing, computer data entry, equipment checkout and inventory, etc. A Desk Attendant is a front line security position with the Department of Residence Life and Campus Security Authority (CSA) which requires confidential information reporting. Understands and enforces departmental policies, procedures and processes. Desk Attendants are expected to assist during residence hall and campus emergencies as necessary. DAs are also authorized adults under the Protection of Minors policy. Desk Attendants shall demonstrate positive personal, academic, and job-related behaviors at all times, both on and off campus.Essential


This position supports the mission of the Department of Residence Life by creating a positive, safe environment for students by verifying the identification of guests entering the residence hall facilities through the sign-in process. A qualified DA candidate should have the following abilities:
-Ability to work a minimum of 8 hours a week; late night/early morning hours.
-Ability to communicate effectively with the University community in English (both verbally and written), with all types of people.
-Ability to diplomatically deal with people in a variety of situations.
-Ability to exercise sound judgment.
-Ability to identify appropriate resources.
-Ability to recognize people, names, and faces.
-Ability to provide positive customer service and assistance.
-Ability to work independently.
-Ability to demonstrate basic computer skills necessary to perform duties.
-Ability to demonstrate reliability with attendance and punctuality.


None Required


Demonstrated education and experience sufficient to perform the responsibilities of the position and to have acquired the necessary skills and abilities.

Additional position details:

This position is a Student Assistant B; starting rate of pay is $11.00 hourly

Increases based on performance and longevity.

UA Board of Regents’ Policy P09.05.020 states that in order to be eligible for student employment, graduate and undergraduate students must be enrolled in a minimum of six credit hours in the current semester of employment or have been enrolled in the preceding semester for six or more credit hours, and demonstrate plans to enroll for six or more credit hours in the next semester for employment between semesters.

Foreign nationals in a student position must be enrolled full time unless they have permission from the Designated School Official or Responsible Officer for that campus.

Undergraduate students must have a minimum 2.0 GPA at the time of application and for the duration of employment. Graduate students must have and maintain a minimum of a 3.0 GPA at the time of application and for the duration of employment.

Applicant Instructions:

Please attach a resume to your application. Although you will enter your references on your online application, please complete two Residence Life reference forms. These can be found on our website (

Reference forms should be turned in to the Residence Life Central Office in the MBS complex or emailed to Timothy Ledna at

A professional reference is a recommendation from a person who can vouch for your qualifications for a job. For an experienced worker this is typically a former employer, a supervisor, a colleague, a client, a vendor. If you have never before been employed, list someone who has worked with you in a volunteer or extracurricular capacity, or someone else who can recommend you for employment.

For questions regarding this position, contact the Student Affairs Business Office at (907) 474-1847.

If you need assistance applying to this posting, please contact the UA HR Helpdesk at (907) 450-8214.

Review Date:

To ensure consideration, please apply prior to the review date.
This posting will be open until filled, with the initial application review taking place on April 13, 2020. For first round consideration, please apply by 11:55 pm Alaska Standard Time, Sunday April 12, 2020.

Reasonable Accommodation Statement:

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:


Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug-Free Workplace.

University of Alaska campuses are Tobacco-Free.

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at (907) 450-8200.


Advertised: Alaskan Daylight Time
Applications close: Alaskan Standard Time

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