Donor Relations Officer

Apply now Job no: 514232
Classification:Development 2
Grade:Grade 78
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Development
Location: Fairbanks
Categories: Development/Alumni Affairs

Position Summary:

UAF Development and Alumni Relations (DAR) seeks to increase philanthropic support and build long-term relationships between donors and the university, engaging donors throughout their lives. The Donor Relations Officer provides administrative and programmatic support to the DAR team, with heavy emphasis on support of stewardship and development efforts. This individual will work in close coordination with the Alumni Relations Coordinator, campus colleagues, and the UA Foundation in areas of donor relationship management. The ideal candidate must be extremely detail-oriented, able to handle confidential material discretely and responsibly, and interact professionally with a wide spectrum of individuals at various leadership levels.

Duties:

30DONOR ENGAGEMENT/DEVELOPMENT SUPPORT University of Alaska Fairbanks Development and Alumni Relations (DAR) seeks to increase philanthropic support and build long-term relationships between donors and the university, engaging donors throughout their lives. With direction from the Donor Relations Director, the Donor Relations Officer provides administrative and programmatic support as a member of the UAF Development and Alumni Relations team. The Donor Relations Officer will provide timely support to the donor relations efforts of major gift/development officers, leadership, and campus units/departments. This position will play an integral role in creation of the conditions necessary to facilitate new and increased gifts at UAF and in support of UA Campaign efforts, including the performance of professional development functions. Under direct supervision of the Donor Relations Director, the Donor Relations Officer is responsible for a diverse range of fundraising-related duties, plays a key role in the recognition and stewardship of constituents, and, as directed, supports Donor Relations activities of the University of Alaska Foundation. This position will provide: • Major Gift/Development Officer Support: As needed, create research profiles for individual or organization prospects/donors. Support development officers through research and preparation for donor outreach (reports, or data) and stewardship. Through routine stewardship duties, this position will be able to identify opportunities to build stronger relationships with donors and will coordinate with development officers to propose ways for follow through. • Donor Outreach: Provide giving lists to donors or development officers for stewardship purposes. With the direction of the Donor Relations Director, reach out to scholarship donors for additional funding for awards as needed.Essential
5OTHER • May serve on university committees and act as resource to colleagues in relevant areas. • Apprise supervisor of work progress and statuses; provide supervisor with appropriate documentation to update DAR Director. • Given that change is consistent within donor relations and fundraising, be available to work on special projects as needed. Project management and self-training is required. This position will work with a variety of other offices and colleagues within UAF, UA statewide, and at the UA Foundation.Essential
65DONOR RELATIONS The ideal candidate must be extremely detail-oriented, able to handle confidential material discretely and responsibly, and interact professionally with a wide spectrum of individuals at various leadership levels. Strong organizational and interpersonal skills are required, as well as the ability to be flexible, take initiative and prioritize responsibilities. The Donor Relations Officer administers stewardship activities related to enhancing the relationship between the institution and its donors. This position works with Donor Relations colleagues, gift officers, donors and other constituents to plan and implement donor stewardship programs and activities, including: maintaining stewardship records, organizing and coordinating various donor communications, and arranging donor engagement activities. Assist in program development and strategies for fundraising. This position will assist in the implementation of stewardship/recognition programs and utilize data to synthesize information and produce complex reports. With this in mind, the Donor Relations Officer is responsible for partnering with the departments/units across campus to create and implement comprehensive donor relations and stewardship programs that compliment DAR efforts and appropriately and consistently promote interaction with and recognition of donors at all levels. This position will oversee donor stewardship activities and events, and draft written materials to aid in the efforts to educate, cultivate, and recognize donors. Additionally, all stewardship actions and correspondence will be tracked in the Raiser’s Edge (RE) database; the Donor Relations Officer will be responsible for inputting their personal tasks/activities, in addition to helping the DAR mission with RE entry as appropriate for greater team efforts such as initiatives, campaign happenings and events. This position will: • Update all UAF donor acknowledgement materials (letters, cards etc.) • Draft thank-you-letters/thank-you-cards, retirement cards, and sympathy cards. Track and mail all pieces as needed. • Organize, produce and coordinate review on various donor-specific communications and mailings, annual and one-time impact reports, and pledge reminders. • Compile and send out acknowledgement lists to College/Schools or units for stewardship by department leads. Provide assistance to units as needed. • Manage the process of collecting and distributing correspondence from student beneficiaries to scholarship sponsors. Continually develop and implement plans to increase the number of student thank-you-notes being created by these students. • Manage donor stories/bios in AcademicWorks. This includes writing, submitting for review, and posting them online. • Provide support for DAR events, such as the UAF's annual Scholarship Breakfast event that attracts 300+ attendees each year, the Blue and Gold Celebration, and Nanook Rendezvous. • Maintain accurate and up-to-date stewardship records and documentation. • Create complex and detailed data queries and exports for donor stewardship reporting. • Field and address questions from donors and colleagues —fund information, documentation and histories, and compile concise and accurate reports/responses. • Maintain currency in trends and best practices in donor relations.Essential

Knowledge/Skills/Abilities:

Knowledge of philanthropic support. Knowledge of applicable rules and regulations. Strong customer service/public relations skills. Strong verbal and written communication skills. Excellent organization and critical thinking skills. Networking and research skills. Ability to be accurate, pay attention to detail and operate in a confidential manner. Ability to create, organize, and analyze complex reports. Ability to establish and maintain effective working relationships. Ability to balance needs of donors with institutional priorities. Ability to represent the University with the highest degree of professionalism and positive public relations to all donor and friends at University sponsored and non-sponsored events. Must be proficient with using computers and Microsoft programs (Excel, Word), preferred experience with databases, data entry and awareness of industry standards for fundraising and donor relations.

Required Experience:

Bachelor’s degree in communications, marketing, public relations, business, public administration or relevant field and one year of relevant experience or an equivalent combination of training and experience.

Typical Education or Training:

Bachelor’s degree in communications, marketing, public relations, business, public administration or relevant field and one year of relevant experience or an equivalent combination of training and experience.

Special instructions to applicants:

Please attach a resume, cover letter, and names and contact information (email and phone number) for three (3) references. This is a Grade 78 hourly position; minimum starting pay is $23.60 per hour.

Application Review Date:

This position is open until filled. The first review date of applications will be February 10, 2020. Applications must be received prior to 11:55 PM Alaska time on February 9, 2020. to be considered. Applications received after this time and date may not be considered for this position.

Term Position:

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug Free Workplace. University of Alaska is a Drug Free Workplace

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

 

 

Advertised: Alaskan Standard Time
Applications close:

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