BBC Front Office Supervisor

Apply now Job no: 514140
Classification:Administrative Generalist 4
Grade:Grade 77 (GeoDiff 27%)
Work type:Staff Full-time
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Bristol Bay Campus
Location: Dillingham
Categories: Administrative/Personnel, Office/Clerical

Position Summary:

Based in Dillingham, AK, this position is the front office supervisor. Responsibilities include managing part-time office staff and providing general support to faculty, staff, and students. Provide direct assistance to the director, coordinate and support special events such as graduation and campus council meetings, and market classes/programs online and in print. Coordinate facility use and exam proctoring. Make deposits and financial reports. Requires knowledge of UA regulations and guidelines.

Duties:

40Under the direction and supervision of the director, duties will include but are not limited to; assisting the director with maintenance of calendar/schedule/travel, supervision and coordination of special functions, development of front office procedures, coordination of activities with internal and external customers, arrange special conferences and meetings, coordinate the use of the facilities and services, troubleshoot and resolve special situations that may arise, and organize and maintain filing systems while maintaining a high degree of confidentiality. Provide assistance to the director in gathering and disseminating information as related to grant reports. Provide professional assistance in the implementation of campus changes and procedures as well as ensure compliance with rules, regulations, processes, policies and procedures of UAF.Essential
60Train, manage, and evaluate all front office staff. This position will provide front office support as needed to staff, faculty, and students in addition to answering phones and directing calls as needed. The front office supervisor will provide assistance to departments, staff, and faculty in the gathering and dissemination of student related functions such as registration, proctoring tests, providing student support, faxing, mailing, etc. This position will do marketing for the front office as well as work with all departments to ensure marketing is being done and with accuracy. This position will provide assistance to the with clerical support as needed as well as provide support to other coordinators as needed.Essential

Knowledge/Skills/Abilities:

Applicant is required to have excellent communication, customer service, organizational, supervisory and facilitation skills. Must have excellent attention to detail and be able to multitask in an active environment. Must have knowledge of and the ability to operate all modern office equipment. Must have marketing experience. Must have advanced skills in Microsoft Office.

Preferred Experience:*
AA or Bachelor’s degree preferred. Experience in the University of Alaska system or post-secondary experience preferred. Preferred experience working in rural Alaska.

Required Experience: Three years progressively responsible office/administrative experience or an equivalent combination of training and experience.

Required Education or Training: High School graduation or equivalent.

This recruitment is open internally to current UA employees or those otherwise eligible to apply to internal postings. To be considered for this position, the following documents are required with your completed online application:

  • Cover letter detailing your interest
  • Resume
  • The name and contact information

This is a full-time, Salary: $27.42/hr, DOE (this rate includes the 27% geographic differential) 12-month position complete with a competitive salary and UA employee benefits package.

Review of applications for this position will begin January 14, 2020. To ensure your application is considered, apply by 11:55 pm, January 13, 2020. Applicants received after this date may not be considered. If you need assistance applying to this posting, please contact the Rural Campus HR Coordinator at 907-474-7143. Applicants needing reasonable accommodation to participate in the application and screening process should contact UA Human Resources office at 907-450-8200.

Affirmative Action Statement:

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

Background Check:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Probationary Period:

Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

Public Disclosure Statement:

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

University of Alaska is a Drug Free Workplace. 

Training Policy:

It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold, and to complete the required training within a specified period to remain employed at the UA.

Contact Information:

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised: Alaskan Standard Time
Applications close:

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