UAF Police On-Call Emergency Dispatcher

Apply now Job no: 513957
Classification:Temporary Clerical Casual
Grade:Temporary Staff Grade 78
Work type:Temporary
Administrative Unit:University of Alaska Fairbanks
School/Business unit:UAF Safety Services
Location: Fairbanks
Categories: Law/Enforcement/Compliance, Police/Fire

Position Summary:

The University of Alaska Fairbanks is looking for qualified applicants to join our team as an On-Call Emergency Dispatcher. We welcome applicants with prior emergency dispatching experience. Applicant must have prior APSIN, ARMS and /or Superion ONESolution CAD experience in past three years.


10Maintain individual records for each incident for each department. Record fire, ambulance and police activities in both hard copy and digital form. Provide initial input of all incidents into police records management system for use by UAF Dean of Student Services as well as UAF Police.Essential
10Provide for police and after hours for Facilities Services. Assist processing of documents to prepare for outside agencies and district attorneys. Provide copies of legal documents and recordings upon request of individuals either involved, defending or insuring involved parties.Essential
20Processing site for communication contacts critical and essential for the daily function of all UAF facilities. Interpret and evaluate scope of request and provide planning assistance to requester as needed. Determine appropriate department response and assignment in a vast variety of grade and department options. Translate laymen description into trade terminology to provide clear and concise work description for safety and security staff and student personnel. Enter approximately 25,000 CAD entries and service requests annually into a computer aided dispatch system. Proficiency and accuracy of coding is crucial for the data extraction used by UAF management for statistics and requests for response utilized to manage budgets for Communications, Police and Fire. Finalize completed requests for service by evaluating consistency of written and computer records for validity and accuracy. Records are legal documents in both criminal and civil processes and discrepancies are reported to the Supervisor of Emergency Communications. Edit all records for appropriate spelling, grammar and political correctness to ensure highest possibility of protection of University's liability in incident response. Monitor Zetron radio system.Essential
30Provide Emergency Communication Services. Responsible for initializing appropriate response to emergency situations for campus as well as Fairbanks community. Information is obtained via telephone, interpersonal and/or radio system. Responsible for determining appropriate response level and department(s), to include fire, ems and police. Works closely with all other departments in the FairbanksNorth Star Borough and assure mutual aid agreements are fulfilled with most efficient and effective resolution of emergency situation to assure limited loss of life and/or property. Utilizes priority response system as well as pre-arrival instructions for providing emergency assistance to victims prior to arrival of emergency personnel. Assures University's interests in limiting liability and fulfillment of expectations of community. Monitor and utilize multiple radio frequencies to ensure efficient and effective radio communications among emergency response personnel. Receive, identify and properly process emergency requests for medical, fire and/or police assistance. Maintain constant contact with all involved parties to ensure best possible outcome to the situation. Assure safety of police officers by providing them with all pertinent information and monitoring location and welfare at all times.Essential

The University of Alaska Fairbanks is looking for qualified applicants to join our team as an On-Call Emergency Dispatcher.  We welcome applicants with prior emergency dispatching experience.  Applicant must have prior APSIN, ARMS and /or Superion ONESolution CAD experience in past three years. A strong desire to serve the UAF Community is the primary focus of our recruitment.   Successful candidates will enjoy working with a team dedicated to the safety and security of UAF Police Department and the University of Alaska Fairbanks Campus and community.

University of Alaska Fairbanks Emergency Dispatchers work in a fast-paced and constantly changing environment. This includes, but is not limited to, answering multi-line emergency and non-emergency phone lines, monitoring multi-channel radio frequencies, assisting routine and emergency callers that may be extremely challenging and stressful. Must have the ability to stay focused, calm and professional during stressful situations. UAF emergency dispatchers must possess excellent verbal customer service skills to assist police, fire or citizens of the community. Applicants must maintain strict confidentiality of information acquired during course of employment. Applicants must the ability to use office equipment, computers and able to understand and learn various types of computer software programs and record management systems. This position works as required to fill open shifts to cover a 24/7 operational department. Hours are flexible and are scheduled in advance.

Starting pay for On-Call Emergency Dispatchers is $23.75 per hour. This is a non-benefitted position. 

Candidates selected must successfully complete the UAF Police Department Emergency Dispatcher Training Program within 10 weeks of hire.

Applicant must be 18 years of age and have a high school diploma or GED. Applicant must pass background investigation and not be disqualified from any portion of a prior investigation within the last twelve months. No use of marijuana in last twelve months. No use, transport, possess or purchase of schedule IA, IIA, IIA, or VA controlled substance during last ten (10) years (unless under 21 at the time of use AND the act occurred more than three years from date of application). Applicant must be able to obtain Alaska Public Safety Information Network (APSIN) security clearance within 30 days of hire.

To apply, submit the following:

  1. Submit cover letter
  2. Resume that lists dates of prior APSIN clearance and experience, ARMS and /or CAD use and experience.
  3. Three professional references including email, phone and nature of relationship for the reference.
  4. Certified typing test results may be required.  On-line typing tests will not be accepted. Testing can be done at a local job centers, community colleges or employment service agencies. Certified tests must have applicants name, testing date and scores. Typing test must be less than a year old. Applicants must be able to type a minimum of 40 words per minute with no more than one (1) error. (Net 39 per minute). This requirement may be waived for emergency dispatchers that have been employed as a dispatcher in the past 12 months.

Background Check:

The successful applicant shall be required to complete a background check.  Any offer of employment is contingent on the background check.


Pursuant to Board of Regents’ Policy 04.01.055.B, temporary, extended temporary, adjunct, student, casual labor, regular new hire probationary employees and those positions designated by the president as officers and senior administrators of the university are employed at-will.

Training Policy:

It is the policy of the University of Alaska Fairbanks that all employees are required to attend training to meet the requirements of the positions they hold, and to complete the required training within a specified period of time to remain employed at UAF.  The policy can be located at:

Equal Opportunity/Affirmative Action:

The University of Alaska is an equal employment opportunity/affirmative action employer and educational institution.  All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, sex, sexual orientation, gender identity, veteran status, physical or mental disability, marital status, changes in marital status, pregnancy or parenthood, genetic code or retaliation.

Drug-Free Workplace:

Pursuant to Board of Regent’ Policy 04.02.040, the University of Alaska is a Drug-Free Workplace. This prohibits the unlawful manufacture, distribution, dispensing, possession, or use by an employee of a controlled substance in any workplace of the university.

Tobacco-Free Campus:

UAF Campus is a tobacco free campus.  For more information, please go to:


Advertised: Alaskan Standard Time
Applications close: Alaskan Daylight Time

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