2022/23 Advising Desk Peer
Classification:Student Assistant 1
Grade:Student Assistant 1
Work type:On Campus, Student Employee
Administrative Unit:University of Alaska Anchorage
School/Business unit:UAA Kenai Peninsula College
Categories: Office/Clerical, Student Affairs/Services
KPC is looking for an exceptional individual to fill the Advising Desk Peer Position. The successful candidate will need the experience and knowledge necessary to work well with students and explain processes related to advising clearly, using accurate information. This is a Student Assistant B Labor Pool at UAA, Kenai Peninsula College.
|Knowledge, Skills, Abilities:
||Reliability and punctuality a must. Customer service skills, greet students and answering the phone, taking messages and setting appointments. Extensive training and knowledge regarding campus procedures and have a demonstrated knowledge of other departments within the campus is preferred. • Making limited independent decisions and assessment of student needs regarding advising, financial aid appeals, personal counseling, crisis, and advisor scheduling. • Maintaining secure database with sensitive student information • FERPA training on an annual basis • Assisting with the organization and execution of large projects with multiple organizations (e.g. Advice and Slice, NSO) • Assist in the coordination of program scheduling (as delegated) and equipment requests • Knowing university policy and procedure to better direct students to the appropriate resources • Assist students with access and utilization of UAonline, Blackboard, DegreeWorks, Webmail, KPC website, Registration: Schedule Planner • Provides limited peer-to-peer advising as needed to manage work volume when an advisor is not strictly needed (individual judgment and department policies and guidelines followed) • Routinely handle sensitive and confidential information • Previous training and experience is preferred and strongly favored.
|Required Education or Training:
Current student at KRC taking six credits. NOTICE: Students must maintain enrollment and regular attendance for a minimum of at least 6 undergraduate credit hours or 6 graduate credit hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employment criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the university.
This is a Student Assistant 1 position with minimum starting pay of $10.34 per hour.
|Special Instructions to Applicants:
Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.
This is a pooled position, which means that the position remains open over the entire academic year.
Advising Desk Peer will greet new students, answer phones, answer general questions about advising at KRC and make appointments for the Faculty Counselors and Developmental Advisor. This position acts as the main contact for the general public accessing advising information and counseling/advising appointments. Must be reliable and punctual. Must maintain professional demeanor. Possible other duties as assigned.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.
UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Susan Browning, HR Coordinator, at email@example.com or (907) 262-0336.
Advertised: Alaskan Standard Time
Applications close: Alaskan Daylight Time
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